Bilingual Workforce Manager

Surge LLC

Philadelphia, PA

JOB DETAILS
SKILLS
Administrative Skills, Billing, Business Development, Claims Processing, Communication Skills, Corporate Policies, Customer Relations, Customer Relationship Management (CRM), English Language, Maintain Compliance, Multilingual, People Management, Problem Solving Skills, Profit & Loss Management, Quality Metrics, Retention Programs, Spanish Language, Supplier Relationship Management (SRM), Team Player, Training Program, Vendor/Supplier Relations, Workforce Management, Workplace Issues
LOCATION
Philadelphia, PA
POSTED
1 day ago

The Bilingual Workforce Manager (English and Spanish) oversees staffing and training needs for a major client, ensuring quality service by matching skills to client requirements.
Responsibilities include developing strong client relationships, managing recruitment, training, and retention programs, supervising staff, and ensuring compliance with quality standards.
They handle administrative tasks such as invoicing, reporting, and resolving personnel issues.
The role involves business development, presenting HR solutions, and maintaining profitability.
Qualifications include bilingual proficiency, 1-2 years supervisory experience, strong communication skills, and the ability to work independently and as part of a team.
Additional duties encompass processing claims, managing vendor relations, and supporting company policies.
Candidates should be adaptable, customer-focused, and capable of working in fast-paced environments.

About the Company

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Surge LLC