Bilingual Spanish Social Services Assistant /Receptionist

Position Overview

Are you a recent graduate looking to launch a meaningful career in Social Work, Human Services, or Community Engagement?  This isn’t just a front-desk job—it is a hands-on opportunity to build real-world experience on the front lines of community relations. You will serve as the primary point of contact for residents and tenants, utilizing your communication skills to assist a diverse population. If you want to develop invaluable foundational skills, master real-time de-escalation techniques, and make a tangible impact daily, this is the perfect place to start.

Why This is the Perfect "Foot in the Door"

Build Your Resume: Gain direct, verifiable experience working within a community-centric corporate environment.
Master Conflict Resolution: Develop high-level, practical experience in crisis de-escalation and resident advocacy—skills highly prized in advanced social services and community development.
Career Growth: While this role begins as a 3-to-6-month contract, our client is actively looking to transition standout performers into permanent, long-term career roles within the organization.

Key Responsibilities

Community Support: Act as the first point of contact for residents, welcoming visitors and managing inquiries with empathy, professionalism, and care.
Bilingual Client Support: Deliver essential communication and assistance to community members in both English and Spanish.
Crisis & De-escalation Management: Actively listen to resident concerns, manage challenging or sensitive conversations, and effectively de-escalate situations using diplomacy and patience.
Departmental Admin Support: Support daily correspondence, manage records, handle data entry, and maintain organized digital and physical systems to keep operations running smoothly.