We are seeking a Bilingual Spanish Customer Support Representative to provide exceptional service for vehicle roadside assistance and towing.
Supporting customers via calls, emails, SMS, and chat, you will coordinate assistance, resolve issues, and document interactions.
The role requires a high school diploma, bilingual fluency in Spanish and English, and at least one year of customer service experience. Preferred experience includes roadside dispatching or emergency response.
Full-time onsite work in Mahwah, NJ, with hours from 6:00 AM to 9:00 PM, 7 days a week, at a starting rate of $23/hour. Benefits include insurance, 401(k), paid time off, training, and employee programs.
We value diversity, teamwork, and a customer-centric approach, fostering an inclusive environment where employees can thrive and contribute meaningfully.