A-Line Staffing is now hiring a Bilingual Spanish Customer Service Representative in Jacksonville, FL. The Customer Service Representative will be working for a major financial institution and has career growth potential. This would be full time / 40+ hours per week.
If you are interested in this position, please apply directly to this job posting or email resume and job title to Jenise Nottage at
Compensation:
• The pay for this position is $26.00 per hour - biweekly pay
• Benefits are available to full-time employees after 90 days of employment
• A 401(k) with a company match is available to full-time employees with 1 year of service on our eligibility dates
Highlights:
• This position is a contract assignment with potential for long-term career growth
• Training Schedule: Monday–Friday, 9:00 AM – 5:30 PM
• Various 1st and 2nd shift schedules available after training
• Bilingual Spanish required
Responsibilities:
• Handle inbound customer calls regarding banking products, credit cards, lending, checking, and savings accounts
• Identify customer financial needs and recommend appropriate products and services
• Provide excellent customer service while resolving client concerns and inquiries
• Build rapport with customers through active listening and effective communication
• Assist with upselling, cross-selling, and referrals to additional banking services
• Maintain accurate documentation and follow compliance and risk management procedures
• Work in a fast-paced call center environment while meeting performance goals
• Adapt to changing technology, procedures, and business needs
Requirements:
• Bilingual Spanish required
• High School Diploma or GED required
• Minimum 2 years of customer service, call center, banking, or sales experience preferred
• Strong computer and multitasking skills
• Excellent communication, problem-solving, and organizational skills
• Comfortable working weekends and holidays as needed
• Ability to work in a team environment and receive ongoing coaching and feedback
Preferred Qualifications:
• Banking or financial services experience
• Inbound/outbound call center experience
• Sales, upselling, or cross-selling experience
• Personal banker or high-volume customer support experience
If you are interested in this position, please apply directly to this job posting or email resume and job title to Jenise Nottage at
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A-Line Staffing Solutions is a premier staffing company that supplies professionals to the Healthcare, Insurance, Pharmaceutical, and Information Technology industries. Founded in 2004, A-Line Staffing Solutions has been a leader in matching talented individuals to the jobs that our clients NEED to fill. We are experts at offering creative staffing solutions to employers, and we are hiring every day. A-Line Staffing can offer short-term, long-term and direct-hire opportunities to professionals across the United States. We hire only the most qualified and talented individuals in the country. Our recruiting, selection and stringent screening processes have strengthened our reputation for delivering quality customer service and unbeatable talent. For our commissioned clients, A-Line Staffing closely follows the standards and practices established by The Joint Commission. For all of our clients and employees, our commitment to continual improvement combined with a strict code of ethics provides an atmosphere of respect and unparalleled professionalism. To find out how A-Line Staffing Solutions can share our talent with you, please contact us today. We are eager to include you among our most valued and satisfied clients. If you are a professional and would like to learn more about open opportunities in your area, please contact us today. We are always searching for talented and enthusiastic professionals