Bilingual Spanish Call Center Telephone Banker {170188}

A-Line Staffing is now hiring Bilingual Spanish Call Center Telephone Banker in Jacksonville, FL .

If you are interested in this Bilingual Spanish Call Center Telephone Banker position, please apply to this posting.

Bilingual Spanish Call Center Telephone Banker Compensation

• $26.00 per hour

Bilingual Spanish Call Center Telephone Banker Highlights

• Direct Hire
• On-site in Jacksonville, FL
• Full-time: 40 hours/week
• Training start date: Monday, July 6, 2026
• Training schedule: Monday–Friday, 9:00 AM–5:30 PM
• Schedule flexibility required (may include weekends/holidays); various 1st and 2nd shift schedules may be available after training

Bilingual Spanish Call Center Telephone Banker Responsibilities

• Assist clients through incoming calls related to credit and short-term lending needs
• Ask probing questions to understand client goals and recommend appropriate solutions
• Address card servicing needs and identify sales opportunities
• Respond to customer inquiries/concerns and create customized solutions
• Sell and fulfill banking products (may include credit cards, lending products, checking/savings)
• Identify needs requiring licensed sales functions and make referrals to appropriate partners
• Manage risk in transactions using available tools
• Deliver a positive client experience through active listening and issue resolution

Bilingual Spanish Call Center Telephone Banker Requirements

• High School Diploma / GED (or equivalent)
• Bilingual Spanish required
• 2+ years of call center and/or banking experience and sales experience
• Intermediate computer proficiency
• Strong communication skills with the ability to explain options in plain language, build rapport, and handle objections
• Comfortable receiving ongoing performance feedback/coaching and adapting to change/new technology
• Strong organizational, decision-making, and problem-solving skills

Bilingual Spanish Call Center Telephone Banker Preferred Qualifications

• Experience in financial services
• Experience in an inbound/outbound contact center (phone/chat/video)
• Upselling/cross-selling or telephone sales experience
• Personal banker experience handling high client volume
• Attention to detail and strong client-experience focus

If you think this Bilingual Spanish Call Center Telephone Banker position is a good fit for you, please apply to this posting!

JOB ID 170188