Bilingual Registrar / Front Office Assistant

Park West Health System

Baltimore, MD

JOB DETAILS
SKILLS
Administrative Skills, Calendar Management, Clinical Support, Computer Systems, Demographics, English Language, Medical Office, Medicine, Microsoft Windows Operating System, Multilingual, Presentation/Verbal Skills, Registrar, Spanish Language, Team Player, Telephone Skills
LOCATION
Baltimore, MD
POSTED
1 day ago

Join to apply for the Bilingual Registrar / Front Office Assistant role at Park West Health System, Inc.OverviewPark West is seeking a skilled Bilingual Registrar to support and receive patients between our Plaza and Belvedere locations.ResponsibilitiesFollow all policies and procedures.Answer phone calls and address questions and concerns over the telephone in a professional demeanor.Enter a variety of data elements into the computer system on a daily basis.Schedule and reschedule patient appointments, including follow-up, call-in and walk-in appointments.Keep supply of appropriate/necessary forms available.Remain courteous, calm and accurate when transcribing verbal communications by telephone and in person.Keep the working environment neat and clean.Obtain correct updated demographics information (e.g., address).Handle incoming telephone calls for appointments.Maintain provider schedules.Print and distribute daily schedules to providers and clinical support staff.Schedule and notify patients of appointments.QualificationsHigh School Diploma or equivalent required.Fluent in both English and Spanish highly desired.At least two (2) years of clerical experience, preferably in a medical office setting. Proficiency with Windows and data-based programs.Ability to work as a productive team member with staff and patients; professional and personable; open to supervision and growth.Responsibilities include interviewing the patient upon arrival, capturing and verifying all demographic and insurance information, securing required signatures, and scheduling patient appointments.#J-18808-Ljbffr

About the Company

P

Park West Health System