Auto Insurance, Candidate Screening, Cellular Telephone, Customer Escalations, Customer Relations, Customer Support/Service, Dental Insurance, Health Insurance, Insurance, Interviewing Skills, Life Insurance, Multilingual, People Management, Performance Analysis, Performance Goal Setting, Performance Reviews, Small Business, Staff Training, Vision Plan
Benefits:
- medical insurance
- Dental insurance
- Paid time off
- Vision insurance
Job description
Responsibilities
- Manages multiple locations with agents designated within a geographic zone
- Screen applicants, interview, and hire new agents
- Promote positive attitude to ensure excellent customer service skills are being utilized when Agents are interacting with customers as well as with the other team members
- Manage staff members by setting goals, giving performance evaluations, and providing staff members with training opportunities and guidance
- Monitoring agents for attendance and other disciplinary issues, such as cell phone use, personal calls, and employee performance of job function
- Create and implement weekly work schedule for agents
- Handles any escalated customer service issues that may arise
- Direct and observe Agents to ensure performance of tasks and customer service levels are being met
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Supplemental pay types:
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Work setting:
- In-person
- In the field
- Office
License/Certification:
- Insurance Producer License (Preferred)
- Life Insurance License (Preferred)
Compensation: $45,000.00 - $75,000.00 per year
At Amtex Insurance, we’ve provided affordable auto, renters, commercial, and Mexico insurance across Texas for over 25 years. Founded in 1999 as a small family business, we’ve grown into a statewide name with more than 85 locations. We’re known for our competitive rates, exceptional service, and strong community involvement, making us a trusted choice for reliable coverage. To file a claim, get a quote, or learn more about us, visit our website or call our customer service team.
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Amtex Insurance & Constitution General Agency