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Bilingual Phone Operator (English/Spanish)

The Zafran Law Group

Philadelphia, PA

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JOB DETAILS
SALARY
$16–$20 Per Hour
SKILLS
Administrative Skills, Call Centers, Call Volume, Communication Skills, Computer Skills, Customer Relations, English Language, Fax Machines, Health Insurance, Legal, Multilingual, Multitasking, Organizational Skills, Spanish Language, Telephone Skills, Training/Teaching
LOCATION
Philadelphia, PA
POSTED
30+ days ago
Benefits:
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Health insurance

Job Overview:
Zafran Law Group is seeking a dedicated Bilingual Phone Operator to join our team. The ideal candidate will be the first point of contact for clients and visitors, ensuring a professional and welcoming atmosphere.



Responsibilities:
 - Manage a high volume of incoming calls and route them to the appropriate staff members
 - Greet clients and visitors with a friendly demeanor and direct them appropriately
 - Assist with clerical tasks 
 - Maintain a tidy reception area and assist with office supplies
 - Assist with incoming and outgoing mail, deliveries, and e-faxes
 - Support Spanish speaking clients in directing their calls to the appropriate team members



Requirements:
 - Proven experience as a Phone Operator or similar role
 - Excellent computer literacy, including proficiency in Office
 - Strong organizational skills with the ability to multitask effectively
 - Exceptional phone etiquette and communication skills
 - Familiarity with legal environment is a plus
 - High volume call center experience is a plus

Salary range is $16 - $20 per hour
Employment is contingent upon successful completion of a background check



 Apply now to be part of our dedicated team!
 


Job Type: Full-time


Schedule:
  • 8 hour shift
  • Monday to Friday
 

About the Company

T

The Zafran Law Group