Customer Service Specialists engage with wholesale and retail customers to identify needs, answer product questions, and recommend solutions. They aim to provide excellent service, resolve concerns promptly, and ensure customer satisfaction while meeting sales goals. Responsibilities include processing transactions, building trust, maintaining stock and displays, mixing products, assisting with deliveries, and staying informed about product features. The role requires working at specific store locations, adhering to safety and inventory procedures, and maintaining high standards.
Minimum requirements include being at least 18, authorized to work, bilingual in English and Spanish, possessing a valid driver’s license, and able to lift up to 50 lbs. and work flexible hours, including evenings and weekends. Preferred qualifications include a high school diploma, retail or customer service experience, and knowledge of paint products and tinting equipment. The position offers health benefits, retirement plans, paid time off, and safety reviews to protect all involved.