Customer Service Specialists work closely with wholesale and retail customers to identify needs, answer questions, and recommend solutions. They ensure high customer satisfaction, resolve concerns promptly, and stay updated on products to maintain quality standards. The role involves achieving sales goals, processing transactions, building customer trust, and assisting with stocking, product mixing, and store displays.
Qualifications include being at least 18 years old, authorized to work, bilingual in English and Spanish, holding a valid driver’s license, and able to lift up to 50 lbs. (70 lbs occasionally). Preferred candidates have a high school diploma, retail or customer service experience, and familiarity with paint products and equipment. The position is full-time, based within a 30-mile radius of the specified store, with responsibilities encompassing customer interaction, sales, inventory management, and store upkeep.