Administrative Skills, Calendar Management, Childcare, Chinese Language, Communication Skills, Customer Relationship Management (CRM), Customer Support/Service, Dental Insurance, Detail Oriented, English Language, Health Insurance, Interpersonal Skills, Mandarin Chinese Language, Microsoft Office, Multilingual, Organizational Skills, Record Keeping, Team Player, Telephone Skills, Vision Plan
My Asian Nanny is a growing childcare placement agency helping families across the United States find trusted postpartum nannies and newborn care specialists.
We are currently looking for a Mandarin-speaking Customer Service Coordinator to assist families and caregivers during the nanny matching process.
This role is perfect for someone who:
- Enjoys helping families
- Is organized and detail-oriented
- Communicates clearly in Mandarin and English
- Likes working in a friendly team environment
This is a stable full-time office position located in Monterey Park.
My Asian Nanny
/
Monterey Park
Job Responsibilities |
- Answer incoming calls and assist families with service inquiries
- Communicate with families and nannies via phone, text, email, and WeChat
- Conduct intake interviews with families and nanny applicants
- Schedule nanny interviews and manage appointment calendars
- Match qualified nanny candidates with family needs
- Maintain CRM records and application information
- Provide follow-up support to families during the hiring process
Qualifications |
- Fluent in Mandarin Chinese and English
- 2+ years experience in customer service or office administration
- 2
- Strong communication and interpersonal skills
- Comfortable using WeChat and Microsoft Office
- Organized, responsible, and detail-oriented
- Must be authorized to work in the U.S.
- Must be able to work in person in Monterey Park
Compensation & Benefits
- $19 – $22 per hour
- Paid training
- Medical, dental, and vision insurance (after probation)
- Career growth opportunities
- Friendly and supportive work environment
Why Work With Us?
- Stable long-term position
- Consistent schedule and predictable hours
- Friendly team atmosphere
- Opportunity to help families during an important time in their lives
- Potential to grow into Senior Coordinator or Operations roles
How to Apply
Please submit:
- Your resume
- A short message confirming:
"I am fluent in Mandarin and English."
My Asian Nanny
Monterey Park, CA
Job Type: Full-time
Benefits
- 401(k) - via Calsavers program
- Health insurance
- Dental insurance
- Vision insurance
- Professional development assistance
- Paid training
Work Location
Monterey Park, CA (In person)
Mandarin Customer Service
Bilingual Chinese Customer Service
Chinese Office Assistant
Chinese Customer Support
Mandarin Administrative Assistant
Job Type: Full-time
website: myasiannanny dot com