Bilingual Insurance Customer Service Specialist

Are you passionate about helping others and fluent in both English and Spanish? EIG Insurance Center in Wichita, Kansas, is looking for a friendly and dedicated Bilingual Insurance Customer Service Specialist to join our vibrant team! We believe in making insurance simple and accessible, and you'll be at the forefront of that mission, connecting with our diverse customer base. Imagine a workplace where your skills are valued, your voice is heard, and you make a real difference every single day. Youll be the first point of contact for many, providing essential support, answering questions, and guiding our clients with care and clarity. If youre looking for an opportunity to grow your career while serving your community with positivity and professionalism, we can't wait to welcome you aboard!

Salary Range: $18.00 - $24.00 per hour

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Career Growth Opportunities

401(k) with matching

Responsibilities

• Assist customers with policy changes, payments, and claims
• Provide outstanding customer service and follow-ups
• Support sales efforts
• Maintain strong client relationships and retention
• Present insurance options based on client needs

• Kansas Property & Casualty License (willing to obtain prior to start date)
• Bilingual (Required)
• Strong communication and customer service skills
• Positive, self-motivated, and detail-oriented
• Ability to multi-task in a fast-paced environment
• Spanish speaking is a plus.