Hupp Family Agencies is growing and looking for an experienced Bilingual Customer Service Representative to join our fast paced insurance agency team in Oswego.
We are looking for someone who already has customer service and insurance experience, communicates professionally, enjoys helping people, and can thrive in a high energy office environment. This is not an entry level role.
As part of our team, you will assist customers with billing questions, policy changes, renewals, coverage reviews, and overall account support while helping create an outstanding customer experience. You will work closely with our sales and service teams in a positive, team-oriented office focused on growth, accountability, and excellent service.
This is a great opportunity for someone looking for long term stability, growth, and the opportunity to be part of a winning organization.
Salary Range: $50000.00 - $60000.00 per year
Annual Base Salary Based on Experience
Mon-Fri Schedule
Evenings Off
Paid Time Off (PTO)
Flexible Schedule
Career Growth Opportunities
Hands on Training
Responsibilities
Hupp Family Agencies is growing and looking for an experienced Bilingual Customer Service Representative to join our fast paced insurance agency team in Oswego.
We are looking for someone who already has customer service and insurance experience, communicates professionally, enjoys helping people, and can thrive in a high energy office environment. This is not an entry level role.
As part of our team, you will assist customers with billing questions, policy changes, renewals, coverage reviews, and overall account support while helping create an outstanding customer experience. You will work closely with our sales and service teams in a positive, team-oriented office focused on growth, accountability, and excellent service.
This is a great opportunity for someone looking for long term stability, growth, and the opportunity to be part of a winning organization.
Bilingual Spanish/English REQUIRED
Previous insurance agency experience REQUIRED
Strong customer service and communication skills
Comfortable handling a high volume of calls and multitasking
Professional phone presence and relationship building skills
Organized, dependable, and detail oriented
Positive attitude with a strong work ethic and team mentality
Experience with customer management systems and Microsoft Office preferred
Ability to work in office full time