Case Management, Communication Skills, Community Relations, Customer Support/Service, English Language, High School Diploma, Home Care, Interpersonal Skills, Multilingual, Multitasking, Organizational Skills, Problem Solving Skills, Team Player, Time Management, Writing Skills
Be a Hero and Make a Difference for the Elderly With Your Work
European Service at Home, an Illinois leader in In-Home Services, is currently seeking a committed Care Coordinator for its local Palatine office.
The ideal candidate will perform responsive and compassionate customer service to our Senior Clients and be equipped to handle case management and direct supervision of Home Care Aides.
WAGE:
- $23-25ph on start, based on experience
ESSENTIAL FUNCTIONS
As a Care Coordinator, you will:
- Work in a team environment to assure the accomplishment of the office's workload and goals
- Build and foster trusted, client-centered relationships to keep clients engaged in care services based on the Care Program
- Serve as a resource for technical questions, applications, and problem-solving
- Evaluate, Plan, Coordinate, and Manage Homecare Aides to ensure the client's and the company's best interests
- Maintain a good standing relationship with the Community Care Unit
- Ensure that client and employee records are complete and current
SKILLS:
- Excellent reading and writing skills
- Thoughtful people skills
- Organizational and multitasking under tight deadlines
- Basic computer and office experience
- Ability to effectively delegate
QUALIFICATIONS:
- Excellent communication in English
- Spanish is mandatory
- High School diploma
ESAH BENEFITS:
- Paid training
- Health insurance, Dental, Vision, Life Insurance
- PTO and Sick time
- Paid Holidays
- Bereavement pay
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European Service at Home, Inc