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Bilingual Family Support Case Manager

ServiceNet

Greenfield, MA

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JOB DETAILS
SALARY
SKILLS
Autism, Case Management, Contact Management, Customer Support/Service, Dental Insurance, Developmental Disabilities, Disability Accommodations, Documentation, Driver's License, English Language, Health Insurance, High School Diploma, Homeless Services, Multilingual, Network Support, Neurotrauma (Traumatic Brain Injury), Nonprofit, Spanish Language, Training/Teaching
LOCATION
Greenfield, MA
POSTED
30+ days ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Training & development

Bi-Lingual Family Support Case Manager

Full-Time
Location: Greenfield, MA with travel throughout Hampshire and Franklin Counties as needed.
Salary: $ 20.32/hour

ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individuals to join our team. In Family Empowerment, our Family Support Case Managers are a key resource to families who have a member with a disability. You will provide training, needed information, family support contacts and referrals to other agencies and supports. On a wider level, you will help educate the community about disabilities and/or autism and how to help better support families, as well as facilitating social and recreational activities for people of all ages. You will help families get the best results from funds available by administration of stipends and all documentation.

Key Responsibilities:
  • Providing individualized support to families.
  • Support families to navigate resources and services available to them.
  • Makes visits to families' homes; develop support plans/goals when needed; maintain contact and ongoing support as needed;
  • Connect families with other families for support.
  • Promote community integration.
  • Help maintain and expand an extensive community-based network of support & informational resources.
  • Develop center-based and community-based activities, groups, training and events to support people with intellectual disabilities and/or autism across the lifespan and their families. 
  • Provide a welcoming, inclusive environment.
Qualifications:
  • High School Diploma / GED required.
  • Bi-Lingual using English and Spanish.
  • Broad knowledge of a discipline involving the use of a broad theoretical knowledge equal to a complete 2-year college education.
  • Over 1-year direct experience working with families or individuals with disabilities.
  • Broad knowledge of disability support services.
  • May be required to complete First Aid, CPR, OSHA, and/or Safety Care training based on program needs.
  • Valid driver's license and reliable transportation/vehicle required. 
About ServiceNet 
ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.  
 
Join Us 
Join us and become part of a caring community that helps others find joy and purpose. Apply today.  
 
Learn more about ServiceNet
https://www.servicenet.org/

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

About the Company

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ServiceNet