Bilingual (English/Spanish) Geriatrics Case Coordinator

A-Line Staffing is now hiring a Bilingual (English/Spanish) Geriatrics Case Coordinator. This will be full time.

If you are interested in Bilingual (English/Spanish) Geriatrics Case Coordinator Opportunity, please contact Michelle at

• Job Title: Bilingual (English/Spanish) Geriatrics Case Coordinator
• Location: Candidates must reside in Miami Dade County, FL (MUST BE IN ONE OF THESE ZIP CODES. MID MIAMI AREA) (33174, 33144, 33134, 33165, 33175, 33184, 33182, 33172, 33126)
• Travel: Approximately 75% within the region (visiting members at home, assisted living facilities, and nursing homes)
• Training: Conducted remotely via Microsoft Teams
• Shift: Monday–Friday, 8:00 AM – 5:00 PM
• Pay: $34.13 an hour + mileage reimbursement
• Benefits : available to full-time employees after 90 days of employment

Position Summary:

We are seeking a self-motivated, energetic, detail-oriented, and highly organized Case Management Coordinator to join our dynamic Case Management team. In this role, you will be responsible for assessing, planning, implementing, and coordinating all case management activities for our members. The ideal candidate will have excellent multitasking and prioritization skills, a passion for helping others, and the ability to thrive in a fast-paced, evolving environment.

Responsibilities:

• Telephonically and/or face-to-face assess, plan, implement, and coordinate case management activities for members, evaluating their medical and health needs.
• Develop proactive care plans that address immediate and long-term healthcare goals.
• Coordinate services like prior authorizations, medication reviews, and condition management with providers and community resources.
• Monitor and document progress of care plans, adjusting as needed to meet optimal health outcomes.
• Conduct comprehensive evaluations and multidisciplinary reviews to enhance healthcare outcomes.
• Use negotiation, motivational interviewing, and influencing skills to engage members, ensuring they have the support to make informed health decisions.
• Act as a resource for members, providing coaching and guidance to empower them to make independent medical and lifestyle choices.
• Ensure all care management processes comply with regulatory and accreditation guidelines, as well as company policies.

Qualifications:

• Education: Bachelor's degree required (Social Work or related field preferred. Nursing degrees not applicable).
• Fluent in Spanish and English Speaking, Writing, and Reading (Required)
• Case Management Experience: Minimum of 1-2 years required
• Experience with elderly population
• Microsoft Office Proficiency: Must be competent in Microsoft Office, including Excel.

INDKS

• Run reports of case management activities
• Engage, educate and coordinate case management services
• Maintain the responsibility of all case files and databases related to forensic case work
• Perform participant check-in procedures and assist case managers with case coordination and documentation
• Create case files for date of appointment
• Coordinating the care of a select patient case load
• Request necessary information to complete case review
• Assist with maintaining appropriate service logs documenting all case management services provided to recipient
• Prepare reports, maintain chronological case histories
• Provide case management and customer service support for the day reporting centers
• Managing case teams' SharePoint sites
• Take ownership to ensure the accurate processing of the case
• Maintain high degree of confidentiality regarding client case materials
• Coordinating services with community resources
• Retain accountability for case management performance metrics and ongoing performance improvement
• Open case files, maintain records and information systems
• Serve as a member of the disability management team in the ongoing improvement of the case management processes
• Conduct risk & need assessments, with corresponding case plans
• Ensure the accuracy, content and completeness of client case records
• Assist Family Case Managers with case coordination for Family Case Management Services Program participants