Customer Service Specialists assist wholesale and retail customers by identifying their needs, providing product information, and recommending solutions to ensure high customer satisfaction.
They process sales accurately, achieve sales goals, and maintain store cleanliness and product displays.
Responsibilities include building trust with customers, handling inquiries via in-person and phone interactions, pulling and tinting products, stocking shelves, and assisting with deliveries.
Qualifications require being 18+, proficient in English and Spanish, holding a valid driver’s license, and capable of lifting up to 50 lbs.
Preferred candidates have a high school diploma, retail or customer service experience, and knowledge of paint products.
The role emphasizes excellent service, teamwork, and adherence to safety and inventory procedures.
The process involves applying online, completing a digital interview, and possibly an in-store interview.
Benefits include health, retirement, and development opportunities, with equal employment opportunity policies in place.