Customer Satisfaction, Customer Support/Service, English Language, Housekeeping/Cleaning, Lift/Move 70 Pounds, Maintain Compliance, Meet Sales Quota, Multilingual, Needs Assessment, Operational Support, Organizational Skills, Performance Management, Problem Solving Skills, Retail, Safety Compliance, Safety Process, Sales, Spanish Language, Wholesale Industry
Customer Service Specialists engage with wholesale and retail customers to identify needs, answer product questions, and recommend solutions, ensuring high customer satisfaction and achieving sales goals.
- Assist customers in person and by phone, build trust, and process sales accurately.
- Maintain product displays, stock shelves, and prepare products to customer specifications.
- Handle cash, inventory, and store equipment while ensuring compliance with safety and inventory procedures.
- Support delivery operations and keep work areas clean and organized.
- Stay informed about products, suggest sales improvements, and meet performance expectations.
Minimum requirements include being 18+, authorized to work, bilingual in English and Spanish, able to lift up to 70 lbs., and flexible for varied hours. Preferred qualifications include high school diploma and retail or paint sales experience.
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The Sherwin-Williams Company