Bilingual Customer Service Specialist

CFS

Aurora, IL

JOB DETAILS
SKILLS
Communication Skills, Customer Support/Service, English Language, Information Technology & Information Systems, Leadership, Microsoft Office, Multilingual, Partner Sales, Pricing, Problem Solving Skills, Resolve Customer Issues, Sales, Sales Operations, Shipping Operations, Spanish Language, Team Player, Track Customer Issues
LOCATION
Aurora, IL
POSTED
1 day ago



Customer Service Specialist (Bilingual English/Spanish)


Are you a bilingual customer service professional who enjoys helping customers, solving problems, and keeping things moving? This is a great opportunity to join a growing team where you'll be the go-to resource for customers while working closely with sales, operations, and leadership.



Why This Opportunity Stands Out:


• Work directly with customers and play a key role in their overall experience
• Partner with Sales, Shipping, Operations, and Leadership on a daily basis
• Highly visible role where your communication skills make a real impact
• Collaborative team environment where people genuinely enjoy working together



Key Responsibilities for the Customer Service Specialist:


• Respond to customer inquiries by phone and email in both English and Spanish
• Prepare quotes, estimates, and customer orders accurately and efficiently
• Communicate pricing, lead times, inventory availability, and order updates
• Maintain customer records and update information in company systems
• Assist the sales team with customer support and order-related requests



Qualifications for the Customer Service Specialist:


• 3–5 years of customer service experience
Bilingual in English and Spanish (required)
• Proficiency in Microsoft Office
• Strong communication, organization, and problem-solving skills



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About the Company

C

CFS

Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.

CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.

Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Financial Services
FOUNDED
1994
WEBSITE
http://www.cfstaffing.com/