Bilingual Customer Service Representative - Insurance Agency - Spanish or Portuguese

Leandro Porciuncula-Farmers Insurance Agency

PHOENIXVILLE, PA

JOB DETAILS
SALARY
SKILLS
Administrative Skills, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, English Language, Health Insurance, Insurance, Maintenance Services, Multilingual, Organizational Skills, Portuguese Language, Sales, Sales Closing Skills, Spanish Language
LOCATION
PHOENIXVILLE, PA
POSTED
30 days ago

Join a growing, people-first agency where your language skills and drive to grow will be valued every day.

We're a fast-growing insurance agency in Phoenixville, PA, looking for a warm, organized, and bilingual professional to be the face of our team. If you love helping people and aren't afraid to learn something new this role is built for you.

Salary Range: $3200.00 per month


Benefits

Monthly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Hands on Training

Performance Bonuses

Career Growth Opportunities


Responsibilities

What you'll do:

  • Greet and assist clients in person, by phone, and via email/CRM
  • Resolve policy questions and service requests with care
  • Process payments and assist with claims
  • Prepare and send insurance quotes
  • Support licensed agents with administrative tasks
  • Help close sales as part of the agent team
  • Maintain accurate, up-to-date client records
  • Keep the office running smoothly day to day




Requirements

What we're looking for:

Must-haves:

  • Fluent in English + Spanish or Portuguese
  • Friendly, professional communication style
  • Strong attention to detail and organization
  • Comfortable in a busy, fast-paced office
  • Able to work on-site in Phoenixville, PA


Nice to have:

  • Experience in customer service or insurance
  • Familiarity with CRM tools
  • Sales experience or comfort with client conversations


About the Company

L

Leandro Porciuncula-Farmers Insurance Agency