Change Requests/Orders, Claims Processing, Communication Skills, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Insurance, Interpersonal Skills, Multilingual, Multitasking, Problem Solving Skills, Sales, Sales Closing Skills, Sales Management, Sales Presentation, Telephone Skills, Up-Selling
Join a team that cares about our customers and you!
Montez Farmers Insurance Agency in HALTOM CITY, Texas, is looking for an experienced and committed individual to join our team as a Full-Time Account Manager.
In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you.
With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role.
Apply now to join our team and begin a role with excellent career growth and earning potential.
Salary Range: $20.00 - $24.00 per hour
BenefitsHourly Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Life Insurance
Mon-Fri Schedule
Career Growth Opportunities
Celebration Lunches
Monthly Bonuses
Quarterly Bonuses
Elite Agency Training available
Hands on Training
Responsibilities
- Develop insurance quotes, make sales presentations, and close sales.
- Process customer policy change requests.
- Secure all Trailing Documents from customers.
- Handle all incoming claim calls from customers and follow-up.
- Take premium payments from customers.
- Treat each customer contact as a cross and up-sell opportunity including financial products.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Answer incoming phone calls on the first ring.
- Maintain knowledge of new products and services.
- Generating insurance quotes.
- Provide exceptional customer service and support.
- Handle customer renewals.
Requirements
- P&C Licensed in Texas PREFERRED
- Possess an upbeat, positive and enthusiastic attitude.
- Create relationships from a cold start.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
- Prior Sales Experience.
- Problem-Solving Capabilities.
- Ability to communicate in Spanish is beneficial
- Ability to take initiative, be proactive, and think outside the box.
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Montez Farmers Insurance Agency