Bilingual Customer Service Representative – Entry-Level Corporate Banking Opportunity
Location: Phoenix, AZ 85027
Pay: Starting at $18/hr with the opportunity to increase to $20/hr within the first 3–6 months
Schedule: Full-Time | Multiple Shift Options Available
Work Model: In-Office Training | Hybrid Opportunity Available After Training
Looking to launch your career with a leading corporate banking organization? This is an incredible entry-level opportunity for bilingual professionals looking to gain hands-on experience within the financial services industry while building a long-term corporate career path.
We are seeking customer-focused, bilingual individuals who thrive in a fast-paced environment and enjoy helping people solve problems. In this role, you’ll support customers with credit card and account-related inquiries while developing valuable banking, customer service, and corporate operations experience.
What You’ll Do:
• Assist customers with payments, balance inquiries, disputes, fraud concerns, lost or stolen cards, and account support
• Handle inbound customer calls in a professional and supportive environment
• Deliver high-quality customer service while learning corporate banking systems and processes
• Escalate more complex issues to specialized support teams when needed
• Receive paid training, ongoing coaching, and career development support
Why This Opportunity Stands Out:
• Excellent entry-level foot-in-the-door opportunity with a major corporate banking environment
• Paid training and clear growth potential
• Hybrid flexibility available after training completion
• Multiple shift options including morning, afternoon, and evening schedules
• Supportive team environment with advancement opportunities
What We’re Looking For:
• Bilingual communication skills preferred
• 6+ months of customer service or call center experience
• Strong communication and problem-solving skills
• Comfortable in a fast-paced, high-volume environment
• Basic Microsoft Office and email skills
Training Schedule:
Monday – Friday | 8:30 AM – 5:00 PM
Post-Training Schedules:
Flexible shift options available, including mornings, afternoons, and evenings
Must be open to working one weekend shift per week