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Bilingual Collection Associate In House

Capital Credit LLC

Las Vegas, NV

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JOB DETAILS
SKILLS
Collections Regulations, Communication Skills, Credit and Collections, Customer Relations, Documentation, English Language, High School Diploma, Microsoft Excel, Microsoft Office, Multilingual, Negotiation Skills, Past Due Accounts, Resolve Customer Issues, Spanish Language, Training/Teaching
LOCATION
Las Vegas, NV
POSTED
30+ days ago
Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

Benefits/Perks
  • Careers Advancement Opportunities 
  • Flexible Scheduling
  • Competitive Compensation 
Job Summary
Capital Credit LLC is seeking a motivated and driven Bilingual Collections Specialist to join our expanding team. If you have strong communications skills, a results-oriented mindset, and thrive in a fast-paced environment, we would love to hear from you.
 
Responsibilities 
  • Utilize effective collection strategies to minimize delinquencies and improve recovery rates
  • Research client information and historical data on accounts 
  • Communicate professionally with customers to establish and maintain strong relationships 
  • Make clear and concise arrangements with past due customers
  • Maintain accurate documentation and report unresolved issues to supervisors
  • Collaborate with team members and management to resolve issues with customers
Qualifications
  • High school diploma/GED required
  • Previous experience as a Collection Specialist or in a similar position
  • Understanding of collection techniques
  • Knowledge of debt collection laws and regulations
  • Familiarity with Microsoft Office, Excel, and computer databases
  • Ability to work well under pressure
  • Excellent communication and negotiation skills
  • Able to communicate in English and Spanish

About the Company

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Capital Credit LLC