Bilingual-Client Services Specialist -English/Spanish

Lympha Press, a leader in home compression therapy, is offering an exciting opportunity to become part of our dynamic team as a Bilingual Client Services Specialist. 

The Bilingual Client Services Specialist will be in the office and will be involved in the coordination of all aspects of patient case development and equipment order preparation for durable medical equipment. 

We seek motivated, hard-working, and honest individuals who are eager to learn and grow with us. As a Great Place to Work-certified organization and a top employer recognized by Philly Top Workplaces and Fortune Magazine, we are committed to making a difference in the lives of those we serve.

For over 40 years, we have been at the forefront of innovation, producing highly regarded dynamic compression therapy systems that help patients nationwide manage lymphedema, venous insufficiency, and lipedema—enhancing their quality of life. 

This role will be responsible for the following: 

• Handling incoming requests from referrals for new orders. 
• Request medical records from referral and physician offices. 
• Gather and review all information necessary for authorization and medical necessity.  
• Provide information to patients regarding patient financial responsibility & product features and benefits. 
• Perform patient intake - record medical necessity information into company database. 
• Communicate with territory managers, associate sales representatives, and referrals on order status.  
• Approve orders based on insurance guidelines prior to releasing order to shipping.  
• Participate in traditional and e-learning programs. 

Requirements:

• Must be Bilingual, Spanish/English-Required
• High School Diploma or GED required; equivalent combination of education and related experience considered
• Minimum three years of related experience and/or training
• Strong verbal communication skills with ability to multitask and work independently

If you're seeking an organization with a great culture and offers a competitive benefits package, including health benefits, a generous paid time off plan and the option to participate in our retirement savings plan, we would be happy to share more with you about this opportunity. 

At Lympha Press, we are more than a company; we are a community driven by our core values of HOPE: 

• Honoring the battles and hardships people face. 
• Optimizing every effort to seek solutions. 
• Putting people first. 
• Empowering everyone we interact with. 

 Lympha Press has partnered with Hueman for its recruitment needs. If you are interested in applying to be a Bilingual Client Services Specialist with Lympha Press, apply today!

AAP/EOE/Disability/Veterans 

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