Accidental Death and Dismemberment (AD&D), Case Management, Child Development, Communication Skills, Community Relations, Community Support, Customer Support/Service, Database Administration, Dental Insurance, Detail Oriented, Diversity, Driver's License, English Language, High School Diploma, Homeless Services, Life Insurance, Microsoft Office, Multilingual, Organizational Skills, Physical Demands, Presentation/Verbal Skills, Set Goals, Spanish Language, Team Player, Time Management, Training/Teaching, Vision Plan, Writing Skills
About OUR Organization:
OUR Center is truly a community-based agency. We are here to provide a safe, accessible place for families to connect with comprehensive, coordinated services that help strengthen families and self-reliance. OUR Center works closely with many other agencies in the community to assist St. Vrain Valley School District residents in need. The OUR Center is a proud member of the Family Resource Center Association!
As an employee at OUR Center, you’ll enjoy:
- Medical, Dental, and Vision Insurance.
- Paid holidays.
- Sick Leave & PTO.
- 403(b) with company match.
- Company-paid Life Insurance, Accidental Death & Dismemberment, and Long-Term Disability.
- Free breakfast and lunch for all employees.
- OUR policies and practices follow a family-friendly approach.
Position Description:
Reporting to the Family Development Services Manager (FDSM), the Housing Support Specialist collaborates with Boulder County’s Housing Stabilization Program and other community resources to provide financial assistance and supportive services to participants facing housing instability. By linking participants with resources, the Housing Support Specialist aims to minimize evictions and homelessness, restoring stability to community members in need. Complies with Family Resource Center Association (FRCA) requirements and recommendations.
Essential Duties:
Engages with participants to establish and achieve goals in order to achieve housing stability, providing excellent customer service.
Meets regularly with participants to coordinate service plans and promote goal achievement.
Timely and accurately enters required intake, eligibility, and service data in to case management database.
Connects participants with community resources identified to be of benefit.
Assists participants with public benefits pre-eligibility determination.
Evaluates eligibility and provides direct financial assistance, with support from FDSM.
Collaborates with community partners to develop and nurture strong relationships for mutual benefit and housing resource referral.
Develops, maintains and nurtures relationships within the community at large, staying abreast of current issues impacting all stakeholders, including the St. Vrain Valley School District (SVVSD) and Boulder County Housing and Human Services (BCHHS).
Collaborates with housing programs in transfer of referrals.
Attend meetings, trainings and development opportunities provided by community partners and external stakeholders.
Other Duties:
Other duties as assigned.
QUALIFICATIONS
Education and Training:
High school diploma required.
Bachelor’s degree in a related field preferred.
Experience:
Minimum one year experience in case management.
Minimum three years’ experience using Microsoft Office.
Knowledge, Skills, and Abilities:
Strong written and verbal communication skills, in both English and Spanish.
Demonstrated ability to work collaboratively.
Excellent organizational skills and attention to detail.
Valid Colorado driver’s license, and ability to meet OUR Center’s driving standards.
Ability to occasionally work outside of regular office hours in order to meet organizational commitments in the community.
Physical Requirements and Working Conditions:
Work is primarily performed in a typical office setting. Work may be performed in a private residence or community setting.
Prolonged periods of using a computer.
Occasional lifting and carrying of approximately 20 lbs.
OUR Center is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. OUR Center makes hiring decisions based solely on qualifications, merit, and business needs at the time.
About OUR Center:Outreach United Resource Center, Inc. (dba OUR Center) has provided critical services such as food, clothing, housing, and utilities to help families achieve self-reliance since 1986. We offer "a hand up, not a hand out" to residents of the St. Vrain Valley School District of Colorado.
Aspen Center for Child Development, a program of OUR Center, provides care that enhances the social, intellectual, physical, and emotional well-being of children and their families from all income levels in and around the Longmont community and supports those in need, toward self-sufficiency.