Bilingual Care Coordinator

A-Line Staffing is hiring a Bilingual Care Coordinator in the McAllen, TX area! This is full time 40 hrs a week. Apply now to this posting for consideration!

*The first 3-4 weeks are in the office for training in McAllen, TX. After that the position will be working remotely.*

PAY: $17/hr

HOURS: Monday-Friday 8am-5pm, OT based on business needs

Location: Must be local to McAllen, TX

• The first 3-4 weeks are in the office for training the after it will be remote
• The position is a 6-month contract

Bilingual Care Coordinator Job Responsibilities:

· Call center type role, making outbound and receiving inbound calls (daily goal of at least 30 members or more per day)

· Speaking with members and legal representatives

· Purpose of call: to schedule assessments

Bilingual Care Coordinator Requirements:

• Must be Bilingual in Spanish and English
• Previous healthcare appointment scheduling experience
• High call volume experience
• Customer Service experience
• Must have a High School Diploma or GED Equivalent
• Attendance is mandatory the first 90 days

Why Apply?

• We offer medical benefits after the first 90 days of employment.
• Provides the opportunity to work for a Major Fortune 500 Healthcare Company.

• Follow up with patients for care coordination services
• Deliver palliative care and related health care services to children and families
• Oversee care coordination and health coaching for the patients
• Manage assigned panel of chronic care patients
• Ensure that patients are receiving appropriate care
• Work with patients to plan and monitor care
• Bringing the benefits of coordinated care to patients
• Facilitate the daily operations of the department
• Oversee care coordination for the primary care practice's patients
• Meet member in various health care settings
• Interact in multiple care settings
• Communicate essential patient information to home care clinicians initiating patient care
• Coordinate care plans, discharge planning, and long term care services
• Receiving quality care from caregivers
• Contacting patients to schedule transitional care services and home visits
• Identify progress toward desired care outcomes; intervening to overcome deviations in the expected plan of care; reviewing the care plan with patients in conjunction with the direct care
• Identify the primary care team involved in the specialty patient care
• Utilize assessment skills and risk assessment tools to identify patients with actual or potential care needs that would require care coordination
• Promote adherence to a care plan
• Connect patient back to primary care physician and primary care coordinator team