Bilingual Assistant Property Manager - Enclave At Roswell

Essential Responsibilities

• Assist with the daily operations of the community and provide leadership in the Community Manager's absence.
• Manage resident accounts, collections, delinquency, payment processing, and move-out accounting.
• Prepare leases, renewals, notices, lease violations, and resident correspondence.
• Process lease violations and ensure timely follow-up in accordance with company policies and Fair Housing guidelines.
• Respond promptly to resident concerns and ensure timely resolution of service requests.
• Process applications, approve qualified applicants, and maintain compliance with Fair Housing regulations.
• Support leasing efforts by touring prospective residents, following up on leads, and assisting with occupancy goals.
• Maintain accurate resident files and ensure data integrity within Yardi.
• Assist with monthly reporting, audits, budgeting, and financial performance.
• Coordinate with the maintenance team to ensure excellent curb appeal and resident satisfaction.
• Provide exceptional customer service while building positive relationships with residents, vendors, and clients.
• Perform other duties as assigned.

Qualifications

• Bilingual in English and Spanish (required).
• Minimum of three (3) years of experience as an Assistant Property Manager in the multifamily industry (required).
• Strong working knowledge of Yardi Voyager (required).
• Experience with RentCafe, CRM platforms, and Microsoft Office Suite preferred.
• Strong knowledge of leasing, renewals, collections, lease enforcement, and resident relations.
• Experience preparing and administering lease violations in accordance with company policy and Fair Housing regulations.
• Excellent organizational, communication, and problem-solving skills.
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• Strong understanding of Fair Housing laws and multifamily operations.
• High level of professionalism, accountability, and attention to detail.

What We're Looking For

• A self-starter who takes initiative and works independently.
• Strong financial and operational aptitude.
• Exceptional customer service and conflict resolution skills.
• Excellent organizational and time management skills.
• A collaborative leader who can build positive relationships with residents and teammates.
• Someone who thrives in a fast-paced environment and can manage competing priorities with minimal supervision.