BigPanda AIOps SME Java developer chicago, il
Migration Role: BigPanda AIOps Engineer / SME
Location: Chicago, IL On-site
Role Objective Lead and execute the migration from IBM NetCool (OMNIbus) to BigPanda, modernizing legacy event management into an AIOps-driven incident intelligence platform with reduced alert noise, improved correlation, and tighter ITSM integration.
Scope of Work
• Assess current IBM NetCool setup (ObjectServer, probes, enrichment, correlation rules)
• Design and execute NetCool ? BigPanda migration (phased or controlled cutover).
• Configure BigPanda ingestion, normalization, deduplication, enrichment, and correlation.
• Integrate BigPanda with monitoring tools and ITSM (e.g., ServiceNow).
• Tune correlation patterns to reduce noise and improve incident accuracy.
• Support testing, go live, hypercare, and operational handover.
Must Have Skills (Screening Mandatory)
• Hands on BigPanda implementation experience (not just exposure).
• Strong IBM NetCool / OMNIbus background (event flow, rules, probes, enrichment).
• Proven experience in AIOps / Event Correlation / Incident Intelligence.
• ITSM integration experience (ServiceNow preferred).
• Scripting & integrations: REST APIs, Python/Shell.
• Strong understanding of ITIL-based incident & operations workflows.
Good to Have
• Experience with other AIOps tools (Moogsoft, Splunk ITSI, OpsRamp).
• Exposure to cloud / hybrid monitoring environment