Beverage Specialist

CM2 Supply

Saint Paul, MN

JOB DETAILS
SKILLS
Beverages, Business Administration, Coaching, Conflict Resolution, Continuous Improvement, Customer Escalations, Customer Experience, Customer Relations, Customer Satisfaction, Dental Insurance, Equipment Maintenance/Repair, GPS (Global Positioning System), Hazardous Materials/Substances, Leadership, Loading Dock, Logistics Management, Organizational Skills, Performance Management, Performance Metrics, Preventative Maintenance, Process Improvement, Regulatory Compliance, Reimbursement, Scripting (Scripting Languages), Set Goals, Succession Planning, Systems Maintenance, Team Building, Technical Support, Testing, Time Management, Vehicle Fleets, Vision Plan, Warehousing
LOCATION
Saint Paul, MN
POSTED
Today

Job SummaryUnder the direction of, and reporting to the Branch Manager CO2, the Beverage Specialist is responsible for the installation, technical support, and maintenance of CO2 and beverage systems. This position will work to support our Beverage Team as well as on site at customer locations or other CM2 locations to perform work. The Installer works to build and uphold strong customer loyalty and satisfaction.Key ResponsibilitiesResponsible for the Safe, efficient, and courteous completion of assigned deliveriesArrive ready to work, verify daily priorities if questionsVerify operational integrity of equipment, load and goAll paperwork completed error freeCoordinate installation plans for CM2 customersInstall and provide preventative maintenance and testing of N2 GeneratorsEnsure Proper care in the use and maintenance of equipment and supplies and promote continuous improvement of workplace safetyKeep your Eyes and ears openBe alert for Customer site safety concerns, moves or closures, and ReportNote any EQ or back up deficiencies, Repair if possible, and ReportCheck in with customer if time/timing allowsAct and Respond with a Sense of UrgencyUnderstand that our product supply is critical to our customers' successReact and Respond TIMELY and with RespectManager Customer inventory of bulk gases to avoid outagesResponsible for Customer Experience ExcellenceClean, professional appearance and behaviorMake every customer interaction the best it can beBe the face to our customers - Smile!Repair and update Beverage Systems when taken out of serviceMaintain all CO2 systems at customer locations as well as assist at CM2 facilitiesMaintain Driving certificationsProper Class DL (A,B as trained and certified)HazMat Endorsement, Tanker if requiredHealth Card renewalsRelief Driving for the CO2/Bulk TeamPreferred QualificationsHigh School Diploma or GED (required)Associate or Bachelor's Degree in Logistics, Transportation Management, Business Administration, or a related field (preferred)3–5 years of experience in dispatching, transportation coordination, or fleet operations2+ years in a supervisory or management roleFamiliarity with DOT regulations, FMCSA compliance, and hours-of-service rulesExperience with dispatch software, GPS tracking systems, and route optimization toolsCompetenciesTeam Leadership: Sets clear goals, role expectations, and accountability for dispatchers and coordinators.Coaching & Development: Trains on system use (TMS/ELD/GPS), communication scripts, and decision-making; builds skill matrices.Performance Management: Uses KPIs (on-time %, dwell, utilization, acceptance rate) to drive weekly improvements.Shift & Coverage Planning: Ensures adequate staffing, cross-training, and succession planning.Conflict Resolution: Manages driver–dispatcher and customer escalations fairly and quickly.Work ConditionsThis position works indoors and outdoors on-site in our office, warehouse, fill plant, loading docks and our customers. This position also involves operating a CM2 vehicle and must be able to work in a variety of weather conditions.Our Benefits & PerksWe believe in taking care of our team. That's why we offer a comprehensive benefits package designed to support your health, financial wellbeing, and overall work-life balance.Our benefits include:Medical, dental, and vision insurance$1,500 annual employer contribution to your HSAAccident and critical illness coverageShort-term and long-term disability insuranceWellness reimbursement programEmployee recognition and appreciation programsAnd more!#J-18808-Ljbffr

About the Company

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CM2 Supply