Summary:
Beverage Server – Full Time (Omaha)
Pay: $7.00/hour + tips
POSITION SUMMARY
WarHorse Gaming Omaha is seeking energetic and guest-focused individuals to join our team as a Beverage Server. In this role, you will deliver exceptional service by providing prompt, friendly, and professional beverage service on the casino floor. You will play a key part in creating a positive and memorable guest experience while maintaining compliance with all company policies and regulations.
SCHEDULE REQUIREMENTS
- Full-time availability required
- Shifts may include:
- 8:00 AM – 4:00 PM
- 12:00 PM – 8:00 PM
- Must be available to work any day of the week, including weekends and holidays
ESSENTIAL JOB FUNCTIONS / DUTIES
- Provide prompt, efficient, and friendly beverage service to guests
- Accurately enter beverage orders into the POS system
- Prepare drink garnishes and set-ups according to standards
- Ensure compliance with all federal, state, local, and company liquor laws and regulations
- Follow S.M.A.R.T., T.I.P.S., or ServSafe alcohol service standards
- Retrieve and transport used glassware to designated areas
- Maintain and balance server bank when applicable
- Attend required meetings and training sessions
- Maintain a clean, professional appearance at all times
- Foster positive guest and team member relationships
- Perform additional duties as assigned
JOB SPECIFICATIONS
- Must be 19 years of age or older
- High school diploma or equivalent required
- Previous customer service experience preferred
- Ability to operate mobile devices, tablets, and POS systems
- Strong communication and guest service skills
- Ability to work in a fast-paced, high-energy environment
CORE COMPETENCIES
- Guest Focus
- Communication
- Team Collaboration
- Flexibility
- Problem Solving
- Ethical Conduct
- Stress Management & Composure
BENEFITS – START DAY ONE
- Health, Dental & Life Insurance
- 401(k) with investment options
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
CERTIFICATIONS & LICENSING
- Must obtain and maintain ServSafe, TIPS, or S.M.A.R.T. certification
- Must be able to secure and maintain a Nebraska Gaming License
WORK ENVIRONMENT
This position operates in a fast-paced casino environment and may involve standing for extended periods, lifting up to 50 lbs, and working in areas with moderate noise levels. Schedules may vary based on business needs.