Benton School District IT Technician

The job of the IT Technician is done for the purpose/s of maintaining computer and network equipment in operating condition; meeting the technology needs of the district; documenting information and resolving immediate operational and/or safety concerns.

Responsibilities:

• Assesses malfunctions of hardware for the purpose of determining appropriate actions to

maintain computer and network operations.

• Coordinates with other staff for completing projects/work orders efficiently. lnspects computer and network equipment requiring specialized computer repair and trouble

shooting skills for the purpose of identifying and verifying repair needs.

• Procures equipment, supplies and materials for the purpose of maintaining availability of

required items and completing jobs efficiently.

• Repairs computers, peripherals, network equipment and software, requiring specialized computer and electronics repair for the purpose of maintaining computer and network equipment in a safe and functional operating condition.

Skills are required to perform multiple technical tasks with a need to periodically upgrade skills in order to meet changing job conditions. Specific skills required to satisfactorily perform the functions of the job include: using pertinent software applications, computer repair network-pc/mac.

ABILITY is also required to work with a significantly diverse group of individuals and/or groups; work with similar types of data; and utilize a wide variety of types of job related equipment. In working with others, problem solving is required to identify issues and create action plans.

Responsibilities include working under limited supervision following standardized practices and/or

methods; providing information and/or advising others; and operating within a defined budget,

Utilization of some resources from other work units is often required to perform the job's functions.

There is some opportunity to effect the Organization's services.

• Maintain currency of technological skills and knowledge base.
• Promote a positive image of the District at all times.
• Participate in district technology meetings as required.
• Operate in coordination with network administrators.
• Perform other responsibilities as assigned by the Director of Technology.
• Manage Auditorium for Performances.

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