Calendar Management, Cold Calling Skills, Communication Skills, Compensation and Benefits, Computer Skills, Customer Experience, Customer Support/Service, Documentation, Health Plan, High School Diploma, Insurance, Leadership, Mentoring, Record Keeping, Retail, Sales, Sales Support, Team Player, Time Management, Videoconferencing, Work From Home
LOCATION
Juneau, AK
POSTED
4 days ago
Position Overview
We are currently expanding our team and looking for motivated, service-focused individuals to join us in a remote sales and client support role. This opportunity is ideal for someone who enjoys working with people, communicates well, and is interested in building a long-term career with growth potential.
Our team works with members of established organizations, unions, and associations who have requested information about available benefit programs. There is no door-to-door work or cold calling. You’ll be helping individuals and families understand their options, answer their questions, and guide them through a simple virtual process.
About the Role
As a representative, you will connect with clients by phone and video, schedule appointments, present benefit information, and help complete basic applications and documentation. You’ll also be responsible for follow-up, maintaining accurate records, and providing a professional client experience from start to finish.
Full training is provided, so previous insurance experience is not required. We are looking for individuals who are coachable, dependable, and ready to learn.
Key Responsibilities
Handle inbound and outbound client communication
Schedule and confirm virtual appointments
Present benefit options to members who have requested information
Answer questions and provide clear, professional guidance
Assist with digital applications and required documentation
Maintain accurate client records
Provide strong follow-up and ongoing support
Participate in training, team meetings, and leadership development
What We Offer
Weekly pay with performance-based bonuses
First-year earning potential based on effort and performance
Long-term career advancement opportunities
Flexible work schedule
Remote work-from-home option
Residual income potential
Health benefit options
Hands-on training and mentorship
Supportive team environment
Opportunities for leadership growth
Company incentive trips and recognition programs
Qualifications
Strong communication skills
Good time management and organization
Basic computer skills
High school diploma or equivalent required
Customer service, retail, or sales experience is helpful but not required
Positive attitude and willingness to learn
Interview Process
To support a flexible and efficient hiring process, all interviews are currently conducted through video conferencing. Candidates selected to move forward will receive additional details on the next steps.