Benefits Specialist
Pennington, NJ - hybrid role (3-days on-site/2-days WFH)
LOB wants candidate to start ASAP
*** Resumes MUST list candidate's work location as per above
Work Location:
10 month contract
The Institutional and Retirement Billing Team's responsibilities include but are not limited to the following:
• Supporting Workplace Benefits by providing billing and invoicing to plan sponsors for products such as 401k plans, stock plan services, non-qualified deferred compensation plans and defined benefits plans amongst others
• Revenue generation by the creation and distribution of invoices on behalf of Workplace Benefits amounting to over *** million in fees annually
• Fee collection and receivable reconciliation of outstanding payments from plan sponsors
• Fee setup ensuring billing rates are properly established allowing for invoicing to occur both timely and accurately
The duties of this particular role include, but are not limited to:
• Maintain an awareness of Retirement Product platform changes, enhancements and requirements
• Make sure that Department standards are met and that updates are provided to management through either immediate communication and/or weekly highlights
• Assist with updates to procedural documentation / process maps, and participate in system testing as needed
• Manage risk by identifying and escalating items appropriately
• Participate in internal and third party audits
• Ability to research and resolve escalated inquiries from Internal and External Business Partners
• Lead projects and special assignments as needed for department initiatives
• A subject matter expert in billing processes
• Collaborative mindset with an ability to build and maintain excellent working relationships
Required Skills/Experience:
• Ability to prioritize and handle multiple job-related duties efficiently while exercising sound judgment to ensure all quality measurements, deadlines and business objectives are met
• General knowledge of accounting and financial reporting
• Ability to handle multiple deliverables for either daily processing and/or expanded strategic initiatives
• Professional written and verbal communication skills
• Demonstrates attention to detail
• An understanding of technology and the ability to incorporate that understanding into process improvements
• Ability to work independently while effectively managing and finding resolution to complex situations
• Career oriented teammate seeking to grow within the organization
• 2 years of experience relating to reconciliation, billing, project management, trading and/or managed products service support
Desired Skills/Experience:
•Knowledge of Various Product Types (Mutual Funds, Alternative Investments, Managed Products, Retirement Products, etc.) within an operational setting