Benefits Specialist

The Benefits Specialist position offers opportunities for engaging work with meaningful impact, in a flexible, hybrid work environment.

The Benefits Specialist plays a key role in the delivery of an exceptional employee benefits experience. This position partners closely with the Total Rewards & HRIS team, Finance, Legal, and external vendors to ensure compliant, efficient administration across a broad portfolio of benefit programs, including health insurance, life/disability, voluntary benefits, retirement, leaves of absence and accommodations. The ideal candidate brings strong judgment, a consultative approach, and the ability to translate complex plan provisions into clear guidance for employees and managers. The Benefits Specialist leads operational execution, drives process optimization, and supports the organization's total rewards strategy, all while helping employees navigate some of life's most important moments.

What we offer you:

A stable, mission-driven workplace where your impact truly mattersA highly engaged work environment that values inclusion, collaboration, and employee safety and wellbeingCompetitive compensation with a base salary + performance bonusRobust benefits package, including:

Enhanced 401(k) and financial planning supportTuition reimbursement and professional developmentWellness programs, including an onsite gymFlexible work hoursEmployee Business Networks

Free coffee at our onsite café

Hybrid work environment (3 days/week onsite)Distance-based relocation assistance available

How you will make an Impact:

Manage day-to-day administration and continuous improvement of multiple benefit processes, partnering with the Total Rewards team to align delivery with employee experience, compliance, and benefits strategy

Coordinate and oversee core benefits operations (enrollments, life events, vendor file feeds, reconciliations), and create and maintain standard operating proceduresServe as primary point of contact and subject matter expert for select benefit offerings and processes (e.g., education reimbursement, pension processing, retiree health benefits), owning workflows, tracking, and driving related communicationsAssist with leave of absence and accommodation administration, ensuring timely follow up and clear guidance to employees, managers, and Payroll, as well as proper vendor case managementManage day-to-day benefits vendor relationships, ensuring strong partnerships, efficient administration, ongoing process improvement, and timely issue escalation/resolutionCreate and distribute engaging benefits communications that translate complex topics into clear decision support for employees and leadersDrive annual open enrollment for active and retiree populations-project planning, system readiness/testing, vendor coordination, and employee-ready communicationsLead special projects as assigned, including working closely with the Total Rewards team to implement strategic benefits initiativesSupport benefits budgeting processes, annual benefits audits, invoice processing and reconciliation, and data collection and reportingServe as first point of contact for employee and retiree inquiries; provide basic education on plan provisions and next steps, and resolve issues with sound judgment, escalating complex cases as neededSupport the planning and coordination of benefits-related webinars, meetings, and required mailingsIdentify efficiencies and opportunities to streamline and automate routine processes

What we are looking for:

Bachelor's degree in Human Resources, Business, Communications, Psychology, or a related field (advanced degree and/or HR or benefits certification(s) a plus)3+ years of experience supporting a variety of benefit programs including leaves of absenceWorking knowledge of benefits-related regulations and governance (e.g., ERISA, HIPAA, COBRA, FMLA/state leave, ADA); the ability to interpret and apply regulations and plan provisionsExperience with HRIS/benefits administration platforms (e.g., Workday, Dayforce, Alight, Benefitfocus, bswift), including testing, configurations, and file feedsDemonstrated ability to manage highly sensitive information and maintain strict confidentialityAbility to manage multiple workstreams, prioritize effectively, problem-solve, and deliver on tight timelinesStrong written and verbal communication skills - adaptable as needed to fit the situation, message, and recipient(s)Advanced proficiency with Microsoft Office (Outlook, Word, Excel)Strong analytical thinking skills, organization skills, and a keen eye for attention to detail

This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.).

The expected salary range for this position is $105,000 - $130,000 per year. This role is also eligible for an annual performance bonus, comprehensive health insurance (medical, dental and vision), flexible spending and health savings accounts, a 401(k) plan with generous employer contributions and a student debt benefit, life and AD&D insurance, disability insurance, critical illness and hospital indemnity benefits, paid time off, paid leave, a wellness program, an employee assistance program and other great company perks.#LI-HYBRID