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Benefit Program Associate I(Eligibility Clerk)

State of Mississippi

Jackson, MS

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JOB DETAILS
SALARY
SKILLS
Administrative Certification, Career Development, Case Management, Childcare, Co-Payments, Community and Social Services, Compensation and Benefits, Credit Union, Customer Support/Service, Federal Tax, Health Insurance, High School Diploma, Higher Education, Homeland Security, Life Insurance, Medical Assistance, Medical Billing, Multitasking, Nursing, Secondary School, Service Delivery, Social Work, State Tax, Time Management, Training/Teaching, Tuition Reimbursement
LOCATION
Jackson, MS
POSTED
Today
Salary: $24,000.00 Annually
Location : 30 - JACKSON COUNTY, MS
Job Type: Full-Time
Job Number: 9774-0651-20260603jack
Department: 0651 - DHS-ECONOMIC ASSISTANCE/TANF
Opening Date: 06/03/2026
Closing Date: 6/10/2026 11:59 PM Central
Agency Minimum Salary: $24,000.00
Agency Maximum Salary: $24,000.00
What you'll need to be Successful: "Being able to multi-task Time-Management Skills Customer Service skills"
About the Agency: The Mississippi Department of Human Services is dedicated to serving others while providing a wide range of public assistance programs, social services, and support for children, low-income individuals and families. The agency seeks to empower families so they can become self-sufficient and responsible for their future success. This position is with the Division of Economic Assistance and will be located in JACKSON. If you have any questions, you may contact us at mdhsrecruitment@mdhs.ms.gov.
About the Position: First-level vocational position responsible for following set rules and procedures to routinely gather to make eligibility determinations and deliver direct services applicable to one of multiple eligibility areas and programs (e.g. food stamps, cash, medical assistance, workforce services, veteran's loan eligibility etc.). At this level, employees apply guidelines to calculate benefits and, if determined eligible, issue one-time or ongoing assistance. Employees may also refer applicants to other agencies or other public programs or community resources. At this level, employees perform work under general supervision. May be required to perform case management work.
Preferred Qualifications: Typically requires a High School Diploma or high school equivalency and 0-2 years of experience.

Characteristics of Work

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Examples of Work

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Minimum Qualifications

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Essential Functions

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Health/Prescription InsuranceEligible employees have the opportunity to participate in the state's health and prescription insurance program. Employees may select either single or family coverage with affordable co-payments. More detail can be found at Know Your Benefits.
Wellness Benefits

Employees are eligible for a wellness and health promotion program. This plan provides annual benefits for certain services with first-dollar coverage with no deductible.
Life Insurance

All eligible employees receive an actual term life insurance policy upon employment. The policy coverage is two times the employee's annual salary to a maximum of $100,000. More detail can be found at Life Insurance Choices.
Optional Insurances

Many agencies offer discounted premiums for dental, vision, and cancer insurance.
Flexible Spending Accounts

Many state agencies provide opportunity for employees to participate in pre-tax spending accounts. These accounts allow employees to withhold childcare expenses and unreimbursed medical expenses prior to application of state and federal taxes.

Paid Personal Leave and Sick LeaveFull-time employees receive paid time off for personal needs and for sick leave. Leave begins accruing after one month of employment and may be used as it is accrued. Employees earn approximately 18 days of personal leave annually and 12 days of sick leave annually.
Military Leave

In accordance with federal law, all employees serving in the armed forces or the military reserves are entitled to 15 days per year for military training.
Holidays

Employees receive up to 10 paid holidays to enjoy many of our nation's celebrations with family and friends.
Retirement Programs

The State of Mississippi provides all its employees a Defined Benefit/Defined Contribution Retirement Program. Employees become vested in the State's retirement system after 8 years of employment. Both you and your employing agency contribute toward your retirement. More detailed information regarding the State's retirement program can be found at
Deferred Compensation

State agencies offer several opportunities for their employees to participate in a deferred compensation voluntary retirement savings plan. More information can be found at Deferred Compensation.
State Credit Union

All state employees are eligible to participate in the Mississippi Public Employees' Credit Union. This organization offers state employees special savings and borrowing plans. For more information about this program, call 601.948.8191.
Tuition Reimbursement
Many state agencies provide opportunities for their employees to achieve higher education through tuition reimbursement. Common programs include medical and nursing fields, accounting, and business/administrative fields.
Career Development and Training

The Mississippi State Personnel Board offers several management and administrative certification programs, as well as professional development courses to enhance employee value to the agency. Individual agencies also offer technical training and allow membership in professional organizations to employees in their specific fields of employment.
Promotional Opportunities

Employees who have completed 6 or more months of service are eligible for promotional opportunities within state government employment. Minimum qualifications must be met.
Career Ladders

Many job classifications provide career-ladder opportunities based upon attainment of competencies. These career ladders can increase an individual's salary, provided funds are available within the agency.
01

How many years of experience do you have? (Refer to the job posting for an explanation of related experience.)
  • No experience
  • 1 year of experience
  • 2 years of experience
  • 3 years of experience
  • 4 years of experience
  • 5 years of experience
  • 6 years of experience
  • 7 years of experience
  • 8 years of experience
  • 9 years of experience
  • 10 years of experience
  • More than 10 years

02

What is the highest level of education (or semester hours of college) you have completed?
  • None of the above
  • GED / High School
  • 1 year / 30 semester hours
  • Associate's Degree / 2 yrs / 60 semester hours
  • 3 years / 90 semester hours
  • Bachelor's Degree
  • Master's Degree
  • Specialist Degree
  • Doctorate Degree

Required Question

About the Company

S

State of Mississippi