High School Diploma or equivilant
Customer Service or Sales Experience
Administrative/Clerical Abilities
Ability to work onsite, in a call center environment in Norristown, PA
You’ll be the friendly, knowledgeable voice helping customers feel confident about their health coverage decisions.
Assist customers via phone, email, and chat
Explain plan benefits in simple, easy-to-understand terms
Compare coverage options and costs to guide decisions
Support new enrollments and annual member reviews
Navigate multiple computer systems efficiently
Deliver compassionate, high-quality customer service
Benefit Enrollment Specialist (Training & License Provided)
Launch a Meaningful Career—Only Customer Service Experience Required!
Are you looking for more than just a job? Ready to start a career with stability, growth, and a company that invests in YOU?
We’re hiring Benefit Enrollment Specialists, and the best part: we’ll pay for your health insurance license—and it’s yours to keep.
If you’re motivated, people-focused, and eager to build a professional future, this is your opportunity to step into a high-demand career path with full training, supportive leadership, and long-term potential.
About the Role
Position Type: Full-time, permanent/year-round, Direct-Hire
Work Environment: Onsite
Location: Norristown, PA 19401
Compensation
Off-Peak: $18/hour
Peak Season: $21/hour (August–December) + Bonuses
Hours of Operation:
Monday–Friday: 8:00 AM – 8:00 PM
Some Saturdays during Peak Season: 9:00 AM – 5:00 PM
Shifts:
Assigned during final orientation (AM/PM options available)
40 hours per week, consistent schedules
Overtime available during peak season
Why This Role Is a Career Game-Changer
As a Benefit Enrollment Specialist, you’ll become a trusted guide helping individuals understand and select the right coverage. You’ll work with warm, pre-qualified leads only—no cold calling—and receive paid training, consistent pay, and long-term career growth.
This role offers:
A fully sponsored professional license
Long-term career growth in a high-demand industry
Supportive leadership and structured training
Stable schedule with real work-life balance
What You’ll Do
You’ll be the friendly, knowledgeable voice helping customers feel confident about their health coverage decisions.
Assist customers via phone, email, and chat
Explain plan benefits in simple, easy-to-understand terms
Compare coverage options and costs to guide decisions
Support new enrollments and annual member reviews
Navigate multiple computer systems efficiently
Deliver compassionate, high-quality customer service
No License? No Problem — We Pay for It!
You’ll need a Health Insurance License for this role—and we’ll cover the cost.
We also support you in obtaining additional nonresident licenses.
1-week, self-paced online course
100% free to you
License is yours to keep
Who Thrives Here
Motivated individuals ready to start a new career
Candidates with a positive, sales-driven mindset
Strong communicators who simplify complex topics
Fast learners comfortable with technology
Detail-oriented individuals who enjoy helping others
Start Dates
June & July, depending on licensing completion. Once license is obtained, there will be paid, on the job training.
Ready to start a new career path? Apply today!
This PROMAN client is a global leader in Customer Experience Management (CXM). Founded in 1990, the company operates as a major Business Process Outsourcing (BPO) provider. It manages customer care, technical support, and acquisition services for major worldwide brands.
The company focuses heavily on integrating human agents with AI-driven technology to optimize support services.
Core Operations and Strategy
Services Provided: Handles omni-channel customer support, inbound/outbound calls, billing, and back-office transactional processing.
Primary Industries Served: Focuses heavily on Healthcare (payers and providers), Telecommunications, Media, Retail, and Financial Services.
Scale and Global Footprint
Employee Base: Employs over 23,000 to 26,000 workers globally.
Global Locations: Operates out of 25+ physical hubs. These include delivery centers across the United States, Europe, Mexico, the Caribbean, and the Philippines.
Corporate Scale: Partners with more than 130 clients, including several Fortune 100 and 500 organizations.