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Bench Technician / Computer Support Specialist – Grow With Us

BEYOND IT SUPPORT LLC

Norwalk, CT

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JOB DETAILS
SKILLS
Communication Skills, CompTIA A+, Customer Relations, Customer Support/Service, Dental Insurance, Desktop Administration, Hardware Repair, Health Insurance, High Tech Industry, Identify Issues, Interpersonal Skills, Laptop PC, Malware, Microsoft Windows Operating System, On Site Support, Printers, Problem Solving Skills, Sales Prospecting, Small Business, Software Administration, Training/Teaching, Viruses, Vision Plan, Wi-Fi, Work From Home
LOCATION
Norwalk, CT
POSTED
30+ days ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Training & development
  • Vision insurance

We’re a fast-growing MSP and Computer Repair company.  Our small business and residential IT, helping people and businesses creates smooth, stress-free home office setups. 


We’re looking for someone who doesn’t just want to fix computers — but wants to grow, learn, and earn more by being part of something we’re building from the ground up.


Unique Opportunity: In addition to your base pay, you’ll have the ability to earn commission by identifying and bringing in new business — whether it’s a small business client, ongoing support agreement, or referral.

    What You’ll Be Doing


  • Diagnose, repair, and upgrade desktops, laptops, and devices
  • Troubleshoot hardware, software, and performance issues
  • Remove viruses/malware and optimize systems
  • Set up and support home offices (Wi-Fi, printers, remote work setups)
  • Provide in-shop (bench) work and occasional onsite support
  • Deliver excellent customer service and build client relationships
  • Spot opportunities where clients need additional services or support
Earn More With Commission


  • Identify opportunities for new clients or additional services
  • Refer or help close managed services, support plans, or projects
  • Earn commission on new business you help bring in
  • Be rewarded for thinking beyond the bench
What You Bring


  • 3–5 years of hands-on computer repair/support experience
  • CompTIA A+ Certification (required)
  • Strong knowledge of Windows, hardware, and basic networking
  • Natural problem-solver who can think independently
  • Strong communication and people skills
  • Motivated, curious, and growth-oriented

Why This Role Stands Out


  • Be part of a growing market launch
  • Stay hands-on with real technical work
  • Learn the business side of IT
  • Commission potential on top of base pay
  • Clear path for growth as we expand
Who This is Perfect For


Someone who:


  • Loves solving tech problems
  • Wants to grow beyond just “fixing computers”
  • Is comfortable talking to clients and spotting opportunities
  • Wants income upside, not just a fixed paycheck
Apply Now


Send your resume and a quick note about why this opportunity excites you.

About the Company

B

BEYOND IT SUPPORT LLC