General Manager - Ben & Jerry's Scoop Shop
Pay: $20-25/hour + performance bonuses
Lead a business. Build a team. Create joy.
We're looking for a people-first General Manager to run one of our scoop shops like it's their own. This is a hands-on leadership role for someone who knows how to drive results, develop strong teams, and create an energy that keeps both employees and guests coming back for more.
If you love building culture, holding high standards, and turning everyday moments into memorable experiences -- this is your role.
What You'll Do:
- Lead, coach, and inspire a high-performing team
- Create consistent, unforgettable guest experiences
- Own the numbers: sales, labor, inventory, and daily operations
- Build a strong, positive shop culture with clear accountability
- Drive local community engagement and brand presence
What You Bring:
- 2+ years of management experience (food or retail preferred)
- A track record of developing teams and hitting performance goals
- Strong communication and organizational skills
- Confidence in a fast-paced, customer-focused environment
- A hands-on leadership style -- you lead from the front
What We Offer:
- Competitive hourly pay + performance-based bonuses
- Health benefits and PTO
- Real growth opportunities within a multi-unit franchise
- A fun, values-driven, people-first culture (yes, there are ice cream perks)
Ready to run a business, build something meaningful, and make people smile every day?
Apply today and let's make it happen.