Behavioral Health Responder- Clinical Manager

The Department of Campus Safety's Manager of the Community Behavioral Health Responder Program leads the development, implementation, and ongoing management of a co-responder model designed to support the health and safety of the University of Denver community, its affiliates, and surrounding community members. This position provides direct mental health and crisis response services while shaping the program's vision, operational framework, and clinical standards.

Position Summary

The Program Manager is responsible for establishing and refining program policies, procedures, and best practices, ensuring alignment with campus safety priorities and behavioral health standards. Working under the guidance of the Chief of Campus Safety, this role provides strategic direction, oversees program operations, and serves as the primary clinical authority for the co-responder program.

In addition to leadership responsibilities, the Program Manager functions as a specialized clinician, serving as the mental health consultant and liaison for Campus Safety-both internally and with university and community partners. The Manager supports coordinated responses to behavioral health incidents and helps guide decision-making in complex or high-risk situations.

This role maintains an active field response component. The Program Manager will respond to mental health-related calls-particularly in the absence of other clinicians-conducting behavioral health screenings, risk assessments, crisis intervention, safety planning, and facilitating follow-up care coordination. Responses may occur alongside Campus Safety Officers in a co-responder capacity or through phone-based consultation via the Campus Safety Communications Center.

The majority of service delivery occurs in dynamic, field-based environments rather than a traditional office setting. The Program Manager regularly engages across campus locations-including residence halls, academic buildings, athletic facilities, and surrounding community spaces-providing real-time crisis support and behavioral health expertise where it is most needed.

Essential Functions

• Develop standard operating procedures for behavioral health response program
• Develop key relationships and partnerships across the University of Denver campus
• Coordinate appropriate staffing for program operations
• Regularly evaluate program operations and provide recommendations for strategic planning.
• Provide direct supervision to all clinical staff and clinical student interns.
• Maintaining accurate and timely confidential documentation.
• Provide in-person and/or telehealth crisis outreach, crisis de-escalation, clinical risk assessment and level of care assessments when indicated to DU community, its affiliated and local community members.
• Provide follow up outreach and resources to individuals who received contact from the Behavioral Health Response program.
• Serve on the DU CARE team and provide consultation on individuals of concern.
• Facilitate critical incident debriefs for Department of Campus Safety staff or other DU divisions upon request.
• Provide formal trainings to the Department of Campus Safety and the DU community on de-escalation, crisis intervention and other relevant behavioral health topics.
• Coordinate with victim advocates from law enforcement agencies as necessary.
• Develop effective relationships with external community mental health co-responders to increase collaboration and partnership with neighboring law enforcement agencies
• Consult on campus wide messaging in conjunction with DU Campus Safety and DU as subject matter expert in mental health matters for stakeholders
• Attending training classes as directed.

Knowledge, Skills, and Abilities

• Engage with the University''''s students, staff, and faculty on personal and public safety topics.
• Partner with staff and faculty to establish and nurture relationships with university/community groups and local organizations.
• Coordinate with the Campus Safety Advisory Board.
• Exercise sound judgment to address and resolve minor to moderate conflicts or issues when they occur.
• Attend weekly meetings, maintain awareness of other university departments, community health providers, services, hospitals, and other resources.
• Engage in training of DU Campus Safety officers or other department personnel in areas related to mental health as needed.
• Report to Chief of Campus Safety

Required Qualifications

• Independent clinical licensure in the state of Colorado (LCSW, LPC, LMFT, or Licensed Psychologist).
• Master's in counseling, psychology, social work or other related fields from accredited program
• Experience supervising a team
• Experience in crisis intervention and suicide prevention
• Knowledge of HIPAA compliance, 42 CFR Part 2, relevant behavioral health statutes, and rules and regulations relative to confidentiality.
• Must have a valid drivers license
• Must be able to work long periods of time in variable inside and outside conditions.
• Must be willing to work as needed, including nights, weekends or holidays.
• Must be able to make impactful, independent decisions without direct supervisory oversight.
• Must be able to complete and maintain P1 Aid, CPR, Narcan and tourniquet training and professional certifications in personal defense required of CAPS clinicians.

Preferred Qualifications

• Licensed Addictions Counselor (LAC)
• Approved Clinical Supervisor (ACS)
• Experience leading a campus-based co-responder program
• Experience in grant-writing
• Experience in data analytics and program evaluation

Working Environment

• Standard office environment.
• Unexpected interruptions occur often and stress level is moderate to high.
• Noise level is quiet to moderate.

Physical Activities

• Ability to work in front of a computer for extended periods of time.
• Occasionally required to move about the office/campus.

Work Schedule

Monday - Friday, 8:00 a.m. - 4:30 p.m.

Application Deadline

For consideration, please submit your application materials by 4:00 p.m. (MST) July 9, 2026.

Special Instructions

Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.

Salary Grade Number:

The salary grade for the position is 13.

Salary Range:

The salary range for this position is $90,000 - $95,000.

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate's sex or any other protected status.

Benefits:

The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:

1. Resume

2. Cover Letter

The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital, family, or parental status, pregnancy or related conditions, national origin, disability, or status as a protected veteran. The University of Denver does not discriminate and prohibits discrimination on the basis of race, color, national origin, ancestry, age, religion, creed, disability, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital family, and parental status, pregnancy, genetic information, military enlistment, or veteran status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the University's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; the Equal Pay Act; the Colorado Equal Pay for Equal Work Act; the Colorado Protecting Opportunities and Worker''''s Rights ("POWR") Act; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For more information, please see the University of Denver''''s Non‑Discrimination‑Statement.

All offers of employment are contingent upon satisfactory completion of a criminal history background check.