Benefits/Perks
- Competitive Compensation
- Great Work Environment
- Career Advancement Opportunities
Job Summary
We are currently hiring for the position of Behavioral Health Office Receptionist/Intake Assistant. In this role, you will manage daily office communications with various stakeholders such as insurance companies, contractors, and clients. Responsibilities include directing phone calls, sending documentation via email or fax, maintaining records, scheduling clients, coordinating with providers and referral sources, and managing company spreadsheets. The ideal candidate should be highly organized, possess excellent customer service and interpersonal skills, work effectively both independently and within a team, thrive in a relaxed-paced environment, and exhibit a solution-oriented mindset. Global Outreach is a rapidly growing small corporation seeking a proactive individual to support its expansion.
Responsibilities
- Utilizing and maintaining EHR system
- Maintain Excel Company Spreadsheets
- Effectively conduct intake of new clients
- Maintain a smooth flow to daily office functions including oversee other office staff
- Answer the phone and schedule appointments or answer patient questions.
- Maintain comprehensive effective communication with providers and referral sources.
- Filing and organization of company documents
Qualifications
- Strong customer service skills
- Strong clinical knowledge of behavioral health care terminology
- Excellent organizational skills
- Attention to detail/ multitasking skills
- Forward thinking and solution-based mind set.
- Proficient with basic computer programs, such as the Microsoft Office suite, Excel
- Previous office experience is a MUST
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
Global Outreach Telerehabilitation Services, Inc. is a professional service corporation, that facilitates and arranges medical treatments provided by state board-certified and licensed providers. We are located in Fayetteville NC. We believe that Telerehabilitation will lessen stressors that contribute to access of healthcare, combat escalating costs, and impact adverse lifestyles that amplify these problems.
Our Clinical Facts
Our experienced team of health care providers are highly trained and dedicated to maintaining our companies core values to REACH for servitude:
Our Core Values:
- We advocate for individual and self-Respect through excellence and teamwork.
- We will steadily show pride, Enthusiasm and dedication in everything that we do.
- We believe in professional Autonomy, the freedom to exercise professional judgement within state standards and guidelines.
- We will utilize best practices to foster company professional Competency.
- We believe through awareness, education, and innovative techniques Global Outreach will promote change to Healthcare.