Behavioral Health Coordinator

Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay.

Erie Family Health Centers, a top workplace in Chicago and suburbs, is looking for a valuable addition to our Behavioral Health team! The Behavioral Health (BH) Program Coordinator works as part of the Behavioral Health and other teams (e.g., SUTS, patient programs, TIC) facilitating clinical integration within the primary care setting. This position drives and organizes Erie's medication-based treatment program for patients who wish to recover from substance abuse. The Program Coordinator is responsible for conducting the initial Needs Assessment, tracking patient enrollment, and serving as the point of contact to ensure adherence to, and appropriate follow up for patients within the program.

At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie's Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee's biweekly salary. Annual Paid Time Off: starting at 20 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement.

Main Duties & Responsibilities

• Completes intake assessments for all new patients.

• Facilitates group therapy sessions as needed.

• Conducts onsite and phone follow up with patients to complete ongoing assessments.

• Facilitates internal and external referrals to agencies that can assist patients with basic needs and address social drivers of health.

• Works with the team supervisor to design, develop, and maintain patient tracking tools and the registry for patients. This database will have up to date information such as date/duration of last medication, dates of last UDS and medical visit, date of last substance use and EHR record number and date of birth.

• Maintains patient enrollment and progress toward improved mental health outcomes.

Education:

Bachelor's degree required in a Behavioral Health discipline (e.g., Social Work, Psychology, Mental Health Counseling, etc.)

Experience:

• Demonstrates cultural competency to work with low income and minority populations.
• Experience working directly with patients who experience mental illnesses.
• Medical case management experience preferred.
• Two (2) years of substance abuse experience preferred

Skills and Knowledge:

• Computer and data-entry skills
• Ability to establish and maintain effective working relationships with co-workers, clients, and community partners.
• Ability to plan, organize, implement, evaluate, and modify program needs.
• Ability to problem-solve and address issues as they arise.
• Ability to work with staff members across all levels of the agency.
• Bilingual (English/Spanish) a plus. Coordinator may be required to communicate with and/or assist Spanish only speaking patients or family members.
• Commitment to excellence in patient care, work product, and collaborative relationships
• Strong interpersonal and communication talents
• Flexibility to work effectively with a wide range of constituencies in a diverse community and workplace.
• Ability to influence and implement changes in functions not under direct supervision.
• Ability to put thought into action and follow-through on projects and tasks.
• Commitment to finding solutions and achieving success

The Erie Advantage Pledge

WORKING TOGETHER FOR WHAT MATTERS MOST

Erie makes a pledge that all current and future employees can feel confident that:

• Our mission, vision, and values unite us.

• Our voices matter.

• We do things well.

• Our inclusive culture promotes balance and belonging.

• We find our career sweet spot at Erie.