Behavioral Health Advocate - South Bend, IN

Behavioral Health Advocate - South Bend IN at UnitedHealth GroupSkip to main contentThe UnitedHealth Group Careers website will be undergoing planned maintenance. There will be downtime on Friday March 27th 500 PM Central - Saturday March 28th 500 PM Central.BlogsJob seeker resources Login Bookmarked jobs 0 Career areasLife hereJoin our talent communitySearch jobsClinical ›Corporate and business operations ›Customer and support services ›Early careers›Sales and account management ›Technology and data›Physicians›Advanced practice clinicians›Pharmacy›Behavioral health›Nursing›Medical coding›Clinical support›U.S. ›Ireland & UK ›India ›Philippines ›Culture of Belonging›Employee Benefits›BlogJob seeker resources Login Bookmarked jobs 0 Career areas Clinical PhysiciansAdvanced practice cliniciansPharmacyBehavioral healthNursingMedical codingClinical support Corporate and business operations Administrative supportConsultingFinance and business analyticsLegal and complianceMarketing and communicationsPeople teamProject management Customer and support services BillingClaimsCustomer ServiceData entryEarly careers Sales and account management Account managementSalesSales management Technology and data Artificial intelligenceArchitectureBusiness systems analysisData analyticsData engineeringData scienceNetwork infrastructureProduct management & developmentSecurity and riskSoftware engineering Life here U.S. Culture of BelongingEmployee BenefitsMilitary Fellowship Program Ireland & UK Culture of BelongingEmployee Benefits India Culture of BelongingEmployee Benefits Philippines Culture of BelongingEmployee BenefitsJoin our talent communityOpen search formKeyword or job numberLocationGoExplore remote jobsPursue your passion and potentialBehavioral Health Advocate - South Bend IN South Bend Indiana Apply Internal apply Bookmark job Jump to Our values Job description Benefits Testimonial Awards & recognitions Related content Caring. Connecting. Growing together.With these values to guide us our people are committed to making a meaningful difference in the lives of those we are honored to serve.IntegrityCompassionInclusionRelationshipsInnovationPerformance Behavioral Health Advocate - South Bend IN Requisition number 2360218 Job category Behavioral Primary location South Bend IN Date posted 04272026 Overtime status Exempt Travel Yes 25 of the Time Share this jobFacebookXLinkedInEmailOptum is a global organization that delivers care aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care pharmacy benefits data and resources they need to feel their best. Here you will find a culture guided by diversity and inclusion talented peers comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.The goal of the Behavioral Health Advocate is to help individuals live their lives to the fullest by promoting recovery and resiliency via coordination and collaboration with multiple internal and external partners including consumers and their familiescaregivers medical behavioral health and clinical network teams. Behavioral Health Advocates work with complex and high-risk members with diagnosis of Behavioral Health and Substance Use Disorder SUD needs with a goal of engaging the consumer in the treatment process decreasing their reliance on higher levels of care helping them to access appropriate community services and assisting them in improving community tenure. Up to 25 of the week is spent in the community meeting with members in hospitals facilities or homes. The remainder of the week is spent working remotely at home. Typical hours are Monday - Friday 800am - 500pm. Licensure and residency in the State of Indiana is required.Primary ResponsibilitiesUtilize advanced clinical skills to engage and motivate Consumers via a recovery health and wellness-oriented approachAssist consumers and their familiescaregivers with connections to appropriate psychiatric medical and psychosocial referrals and servicesIdentify and remove barriers to procurement delivery participation in and success of servicesProvide supportive follow-up monitoring and education as indicated in-person and telephonicallyMeet with consumers in-person at facilities provider offices and in homes as appropriatePartner with designated external providers programs entities to address the needs gaps in care and recovery goals of complex and high-risk consumersIdentify and address the needs of members who are consistently high utilizers of services through case conferences and informal communicationsParticipate in standing meetings to review performance identify areas of opportunity and oversee course for improvementsEstablish and foster positive relationships with medical team participate in medical-behavioral integration activities and discussionsIdentify high-risk co-morbid needs of consumersAccept referrals via designated processes collaborate in evaluating available services and coordinate necessary psychiatric and community referrals as neededContribute to treatment plan discussions routinely attend clinical rounds and other meetings with medical partner or external entities when applicablePartner with internal Optum Behavioral Health Services Teams to coordinate a seamless transition for consumers from an inpatient setting to community-based servicesMeet all contractual requirements collaborate early and frequently with other teams in the management of cases stratified as having intensive complex and high-risk needsAssist in the development of a relevant and consumer-specific aftercare planComply with all policies procedures and documentation standards in appropriate systems tracking mechanisms and databasesCollaborate with providers to determine acuity of mental health concerns barriers and progress coordinate appropriate servicesYoull be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide