Behavioral Health Advocate - Anderson IN at UnitedHealth Group
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Behavioral Health Advocate - Anderson IN
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Behavioral Health Advocate - Anderson IN
Requisition number 2360217
Job category Behavioral
Primary location Anderson IN
Date posted 04272026
Overtime status Exempt
Travel Yes 25 of the Time
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Optum is a global organization that delivers care aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care pharmacy benefits data and resources they need to feel their best. Here you will find a culture guided by diversity and inclusion talented peers comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
The goal of the Behavioral Health Advocate is to help individuals live their lives to the fullest by promoting recovery and resiliency via coordination and collaboration with multiple internal and external partners including consumers and their familiescaregivers medical behavioral health and clinical network teams. Behavioral Health Advocates work with complex and high-risk members with diagnosis of Behavioral Health and Substance Use Disorder SUD needs with a goal of engaging the consumer in the treatment process decreasing their reliance on higher levels of care helping them to access appropriate community services and assisting them in improving community tenure. Up to 25 of the week is spent in the community meeting with members in hospitals facilities or homes. The remainder of the week is spent working remotely at home. Typical hours are Monday - Friday 800am - 500pm. Licensure and residency in the State of Indiana is required.
Primary Responsibilities
Utilize advanced clinical skills to engage and motivate Consumers via a recovery health and wellness-oriented approach
Assist consumers and their familiescaregivers with connections to appropriate psychiatric medical and psychosocial referrals and services
Identify and remove barriers to procurement delivery participation in and success of services
Provide supportive follow-up monitoring and education as indicated in-person and telephonically
Meet with consumers in-person at facilities provider offices and in homes as appropriate
Partner with designated external providers programs entities to address the needs gaps in care and recovery goals of complex and high-risk consumers
Identify and address the needs of members who are consistently high utilizers of services through case conferences and informal communications
Participate in standing meetings to review performance identify areas of opportunity and oversee course for improvements
Establish and foster positive relationships with medical team participate in medical-behavioral integration activities and discussions
Identify high-risk co-morbid needs of consumers
Accept referrals via designated processes collaborate in evaluating available services and coordinate necessary psychiatric and community referrals as needed
Contribute to treatment plan discussions routinely attend clinical rounds and other meetings with medical partner or external entities when applicable
Partner with internal Optum Behavioral Health Services Teams to coordinate a seamless transition for consumers from an inpatient setting to community-based services
Meet all contractual requirements collaborate early and frequently with other teams in the management of cases stratified as having intensive complex and high-risk needs
Assist in the development of a relevant and consumer-specific aftercare plan
Comply with all policies procedures and documentation standards in appropriate systems tracking mechanisms and databases
Collaborate with providers to determine acuity of mental health concerns barriers and progress coordinate appropriate services
Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as
UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions worldwide. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a diverse team that shares your passion for helping others.
What we do
Gain insights on how we work to help people live healthier lives and help make the health system work better for everyone by watching this video.
https://www.youtube.com/watch?v=5PbNyi2IDkY
Caring. Connecting. Growing together.
Being a part of UnitedHealth Group means working to improve health outcomes for everyone, including yourself. Here is how:
• Caring. Your total health and well-being are important to us. Whatever matters most to you — we have resources to help you be your best at work and at home. The benefits range from free Peloton courses to financial counseling. Learn more about what we offer.
• Connecting. We recognize our collective power to make an impact across our communities because we believe the health of any society is measured by the overall health of its people. Learn more about our culture.
• Growing together. UnitedHealth Group is full of inspiring career stories, and we offer a lifetime of opportunities. Discover all the ways you can learn, grow and develop.