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Bed Management Representative

Mosaic Life Care

Saint Joseph, MO

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JOB DETAILS
SKILLS
Acute Care, Bed Management, Calculators, Communication Skills, Computer Skills, Copying Machines, Emergency Care, Fax Machines, Hospital, Licensed Practical Nurse/Licensed Vocational Nurse, Medical Diagnosis, Medical Office, Needs Assessment, Nursing, Office Equipment, Organizational Skills, Outpatient Care, Patient Admissions, Patient Care, Physical Demands, Presentation/Verbal Skills, Project/Program Management, Psychiatry and Mental Health, Registered Nurse (RN), Resolve Customer Issues, Telephone Skills, Typing, Willing to Travel
LOCATION
Saint Joseph, MO
POSTED
Today
Job Description

The Bed Management Representative works under the supervision of the Project Manager. The Bed Management Representative receives reservation information from the physician or physician's office. Designates and coordinates bed assignment, evaluating priority of admissions per administrative guidelines and patient diagnosis, coordinates with Care Managers upfront regarding physician orders and planned treatment to ensure proper placement of the patient in the bed. Contacts service areas to prepare for patient's arrival. Coordinates all patient transfers and tracks bed availability.

Responsibilities

  • Bed Management Representative will obtain admitting orders from the physician when possible.
  • Designates unit assignment and coordinates bed assignment for admissions to the acute campus, considering factors such as: priorities for admission per administrative guidelines, age, sex, diagnosis, individual physician preference and/or treatment required to ensure that the patient is placed in the most appropriate bed.
  • Preadmits and activates all accounts for transfer/admission to Acute Rehab.
  • Registers all Mental Health Unit patients, creating accounts out outpatient and inpatient visits. Also does all transfers and discharges of Mental Health Unit patients.
  • Works closely with Care Managers and Nursing Directors to open additional nursing units, works with physicians and key contacts to coordinate patient admissions and transfers to different levels of care to ensure appropriate bed placement during bed shortages.
  • Coordinates all patient transfers and tracks bed availability. Notifies the appropriate departments/persons regarding bed availability and placement of patients.
  • Receives reservations for patients being admitted as direct acute inpatient, observation, emergency, and mental health from physicians and/or area hospitals.
  • Other duties as assigned
Education
  • Degree from an accredited school of practical nursing or nursing diploma or degree from an accredited school of nursing - Required

Work Experience
  • 1 Year - Medical office/hospital experience - Required

Licenses and Certifications
  • Licensed Practical Nurse (LPN) - State Licensure - Current and valid MO LPN License - Required within 90 Days Or
  • Registered Nurse (RN) - State Licensure/Or Compact State Licensure - Current and valid MO RN License - Required within 90 Days

Travel Requirements
  • Must be able to travel between various system facilities and off-site locations as needed. - Required


Qualifications

Skills and Abilities

Essential Technical/Motor Skills
  • Must be proficient in typing and computer skills.
  • Able to understand and operate office equipment to include computer, copier, fax, calculator, and telephone (including headset).
  • Precise hand\eye coordination.
Interpersonal Skills
  • Speak clearly and distinctly.
  • Able to express and exchange ideas through verbal and written communication.
  • Recognizes and positively responds to customer's needs.
  • Excellent telephone skills.
  • Position requires exceptional communications skills in areas of extremely sensitive/controversial issues.
  • Communicates appropriately and effectively, written or verbal, in all situations.
Essential Physical Requirements
  • Ability to operate equipment on continuous/repetitious basis such as computer, telephone, fax, calculator, and copier.
  • Job requires sitting mostly, walking and standing occasionally.
  • Walk, bend, stoop, lift, push, and pull.
Essential Mental Abilities
  • Ability to decipher complex scheduling issues, spell very well, read and decipher prep instructions for all callers.
  • To comprehend and remember routing and test sequencing.
  • Creativity and ingenuity to refine methods.
  • Able to assess and anticipate needs of the customer and respond appropriately.
  • Must possess excellent organizational skills.
  • Independently work and make decisions affecting scheduling of patient procedures and care.
Essential Sensory Requirements
  • Ability to communicate (hear and speak clearly) over the telephone, one-on-one, or in-group settings.
  • Speech is clear and concise.
  • Ability to see and read for the purpose of a computer screen and various medical literate on a continual basis.
  • Ability to distinguish colors on computer screen.
Exposure to Hazards
  • Minimal


Other Skills and Abilities

About Us

Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care.

Mosaic has a wide array of benefits to meet each employee's individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics and many more. When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey.

About the Company

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Mosaic Life Care