BDC Support Specialist

Lowe's

Greensboro, NC

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JOB DETAILS

SKILLS

Billing, Business Services, Claims Processing, Distribution Services, Load Planning, Logistics, Order Picking/Packing, Physical Inventory, Plan Meetings, Purchase Orders, Retail Operations, Return Merchandise Authorization (RMA), Software Administration, Systems Maintenance, Third-Party Logistics (3PL)

LOCATION

Greensboro, NC

POSTED

Today

Review voicemails, emails, and claims for developing issues, providing status updates to the Bulk Distribution Center (BDC) Supervisor. Monitor load plans and requisition statuses, ensuring proper transmission and receipt coordination. Resolve Purchase Orders, direct "Flag Flips" (turning Purchase Orders into invoices), and handle store and Bulk Distribution Center (BDC) phone calls for inquiries and claims. Generate and send daily reports to the third-party logistics Bulk Distribution Center (BDC) Operations Team, resolving receiving discrepancies. Coordinate scratch and dent unit processes, appliance damage Return Authorization pick-ups, and store claim adjustments. Update system tools with new items and removing dropped items in the BDC. Assist the BDC Supervisor in monthly action plan meetings and annual physical inventory item research. Review and process any damaged items. Coordinate master bill of lading (BOL) and schedule a pick-up with the reverse logistics team. Enhance quali...Support Specialist, Support, Specialist, Operations, Retail, Business Services

BDC Support Specialist

Lowe's

Greensboro, NC

About the Company

Lowe's

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