Automotive Industry, Business Development, Call Centers, Communication Skills, Customer Experience, Customer Relationship Management (CRM), Customer Support/Service, Multitasking, Sales, Team Player, Telephone Skills, Track Customer Issues
Now Hiring: BDC Representative/Manager
Franklin Sussex Hyundai | Sussex, NJ
Franklin Sussex Hyundai is growing, and we’re looking for a motivated Business Development Center (BDC) Representative to join our team! If you’re great on the phone, love helping customers, and want to build a career in the automotive industry, this is your opportunity
What You’ll Do:
- Handle inbound and outbound calls, texts, and internet leads
- Set and confirm sales and service appointments
- Follow up with customers in a professional, friendly manner
- Maintain accurate customer records in the CRM
- Be the first point of contact that creates an exceptional customer experience
What We’re Looking For:
- Strong communication skills (phone, text, and email)
- Positive attitude and strong work ethic
- Ability to multitask in a fast-paced environment
- Customer service or call center experience preferred (automotive experience a plus, but not required)
- Reliable, punctual, and team-oriented
What We Offer:
- FREE COLLEGE OPPORTUNITY WITH STRAYER UNIVERSITY!
- Paid training – we set you up for success
- Competitive pay with bonuses
- Medical, Dental, and Vision benefits
- Life Insurance
- 401(k) retirement plan
- Paid time off and career growth opportunities
- Supportive, professional, and energetic work environment
- New state of the art facility
Location: Franklin Sussex Hyundai
Schedule: Full-time
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Nielsen Automotive Group