BCT Partners - Head Start Project Manager

About BCT

We harness the power of expertise and innovation to solve complex social problems, transform lives, and create lasting change.

BCT is a management consulting firm that tackles complex social problems through data analytics, innovative solutions and program management. We believe complex issues are best solved through collaboration. As a result, we employ a multidisciplinary approach that combines domain expertise, research, evaluation, technology, organizational development, and a passion for change.

To learn more about how we live our values of Ubuntu ("I am because we are") and our mission, go to our website and follow us on social media.

https://www.bctpartners.com/

About the Role

The Project Manager (PM) oversees and manages the delivery of professional, technical and administrative support for Head Start and Early Head Start grant recipients through high quality programmatic, grants management, administrative and technical analysis services to the Regional Office. The PM must monitor and maintain the quality of BCT's work for the Client. This includes but is not limited to managing interactions with the Client and overall client relationship; ensuring staff provide reliable, high quality information and records management, as well as program management, grants management and administrative support. The PM leads and manages the on-site duties by planning, executing, monitoring and improving the work and related processes; establishing and maintaining a positive relationship with the Client; and ensuring proper administration and compliance with project requirements. This is a supervisory position, requiring the PM to lead, direct and manage the work and needs of a BCT team of 5 people.

To learn more about our clients and projects, please refer to the "Our Client" section at the bottom of this job posting.

How You Contribute to the Team:

Program Management

• Plan, execute, monitor and modify the program work and processes via a detailed plan; assume responsibility for the program deliverables and results.
• Ensure systems and procedures are in place to support the full functionality of project activities; modify as needed to support efficiency and improvement.
• Develop a clear and well-defined communication plan that considers all stakeholders.
• Develop a clear and well-defined quality control plan which includes reporting and corrective action instructions.
• Serve as the on-site point of contact and the primary interface with the Client.
• Prepare timely and accurate Monthly Status Reports.
• Provide Task Summary Reports as required by the Client.

Compliance

• Oversee the award and administration of discretionary grants and review of incoming grantee requests to ensure compliance with program and fiscal requirements.
• Ensure the maintenance of all official electronic grant files for new and continued grant awards.
• Review programmatic status reports, monitor review findings, and work with assigned Program and Fiscal Specialists to assist programs in resolving any issues, non-compliances or deficiencies.

Supervisory

• Ensure staff understand their duties and are aware of performance expectations and deadlines.
• Monitor staff productivity and work quality; provide regular on-going and constructive feedback, and supportive coaching.
• Build and model a team mentality, inspiring a shared vision.
• Lead, challenge and inspire staff; support and nurture growth.
• Be open to and receive complaints; resolve problems and involve senior leaders and Human Resources as needed or required.
• Participate in the staff hiring, training and performance evaluation processes.
• Ensure adherence to legal, BCT, and Client policies and procedures; involve senior leaders and/or Human Resources in matters requiring disciplinary or legal action.

Perform these and other reasonable tasks as assigned by management in support of BCT's goals and objectives.

What You Bring to the Table:

As no individual candidate meets every qualification, we encourage candidates who meet most of these requirements to apply!

Educational Requirements:

• Bachelor's Degree in management, business administration, public administration or related field from an accredited university or college; Master's Degree is a plus, but not required.

Experience Requirements:

• 10+ years of relevant and progressive professional experience managing client services projects of the size, scope and complexity like this project, with at least 6 years of progressive supervisory experience.
• Demonstrated expertise and experience in budget oversight and management.
• Demonstrated ability and experience in successfully developing, implementing, managing and improving complex, high profile, multi-faceted projects
• Experience implementing quality assurance systems that improve the provision of client services.
• Experience leading, managing and motivating high performing teams; effectively communicating with, delegating to, involving and developing staff to foster an environment of mutual support and respect.
• Experience effectively managing multiple priorities and negotiating necessary changes with stakeholders.
• Experience with computer software applications including the latest version of Microsoft Office Suite (including Outlook, Word, Excel and PowerPoint).
• Experience and ability to work effectively in web-based systems, databases and tracking systems.

Skills and Expertise:

• Demonstrated ability to communicate clearly, both when speaking and in writing, and produce high quality written products such as memoranda, presentations, reports and correspondence
• Ability to perform data management, analysis, aggregation, and summary reporting, including reviewing, synthesizing, and presenting data from multiple sources in a clear and meaningful manner.

Leadership Competencies:

• Ability to leverage strong interpersonal and communication skills to build effective collaborative relationships with staff, clients, remote colleagues and supervisors, and others.
• Ability to contextualize information, connect program goals with daily activities, and develop/improve frameworks, standards, procedural and/or information management solutions in support of Client and staff needs.
• Ability to both independently and collaboratively, solve problems, make decisions, suggest improvements where necessary and appropriate, and manage change.
• Ability to anticipate the needs of the Client and staff, exercise sound judgment and be open to the input and decisions of others.
• Able to communicate, collaborate and interact with colleagues in a remote work environment; must participate in virtual meetings, appear on camera as needed, and contribute to meeting content as required.
• Demonstrate a confident, supportive and approachable demeanor.

Beneficial, Not Required:

• Knowledge of the Federal Grant Life Cycle is desired.
• Experience with Head Start/Early Head Start or other early childhood programs or working within a Head Start program is a plus.
• Strong knowledge of Head Start Program Performance Standards (HSPPS) and all applicable federal, state and local laws also a plus.
• Experience with SharePoint and Monday.com preferred, with the ability to quickly learn and adapt to new technologies and applications.

There are multiple factors considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align with the specified role, geographic location, education as well as contract provisions regarding labor categories that are specific to the position.

BCT offers a competitive total compensation package that, for this position, includes a base salary between $85,000 and $95,000 along with a generous benefits package. BCT's benefits include partially subsidized medical, dental and vision coverage, fully vested 401k plan with company match, company paid life and disability insurance plans, paid family leave, and a generous paid time off policy.

This is a remote position that must be based in any of the following US States: California, Colorado, Idaho, Kansas, Montana, Nebraska, Nevada, Oregon, Utah, Washington State, and Wyoming. Candidates must be willing to travel throughout the Office of Head Start West region (which includes the aforementioned states, plus Alaska and Hawaii), as needed. Though we do have staff in all four time zones, BCT Partners headquarters is located on the East Coast in New Jersey. We support and encourage a strong staff community, leveraging virtual communication tools and collaborative work practices. The African philosophy of Ubuntu ("I am because we are") is an overarching value that influences our leadership and interactions.

Our Client

The US Department of Health and Human Services (HHS), Administration for Children and Families (ACF), Office of Head Start (OHS). OHS' mission is to promote school readiness by enhancing the social and cognitive development of low-income children through health, educational, nutritional, social, and other services. The Office of Head Start awards grants to public and private agencies that provide Head Start (HS) and Early Head Start (EHS) services to pregnant women, and children (from birth to age 5) and their families. OHS is responsible for grant recipient oversight through customer support, monitoring and technical assistance, often in collaboration with partners like BCT. Our team takes great pride in supporting our clients, the OHS Regional Offices, their grant recipients and the communities they serve.

BEWARE OF FRAUDULENT JOB POSTINGS using BCT Partners name & logo. Legitimate BCT communication will only come from bctpartners.com or [email protected] emails, not free commercial services like Gmail or WhatsApp. BCT Partners will never request payment-related details or advancement of money during the application process. All open BCT jobs are easily accessible via our website Careers page, which includes a link to our open jobs list and job application system. If in doubt about any position or potential offer, please follow up with our team: [email protected]. If you receive suspicious emails from someone posing as BCT Partners that ask for payment or personal information, contact us immediately at [email protected]. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

BCT PARTNERS IS AN EQUAL OPPORTUNITY EMPLOYER AND PROVIDES EQUAL OPPORTUNITY TO ALL PERSONS. No employee or applicant for employment will be discriminated against because of race, color, religion, sex, national origin, disability, military and/or veteran status, or any other Federal or State legally protected classes. BCT will recruit, hire, train and promote qualified individuals in all job titles, and ensure that all other personnel actions are administered without regard to race, color, religion, sex, military and/or veteran status, or disability in accordance with Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. BCT Partners does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986. If you are interested in applying and require special assistance or accommodations due to a disability, please contact Human Resources at [email protected].