Bartending, Beverages, Communication Skills, Customer Support/Service, Detail Oriented, English Language, Establish Priorities, Federal Laws and Regulations, Food and Beverage Industry, High School Diploma, Interpersonal Skills, Legal, Mathematics, Multitasking, Order Supplies, Organizational Skills, Point of Sale (POS) Systems, Record Keeping, Safety/Work Safety, Sales, Sanitation, State Laws and Regulations, Team Player, Time Management, Transaction Processing/Management
POSITION DESCRIPTION
POSITION TITLE: Bartender
EMPLOYMENT CLASSIFICATION: Non-Exempt
POSITION REPORTS TO: General Manager
DEPARTMENT: Dining
Duties and Responsibilities:
Must have a passion for the guest!
- Must say "Yes", "Please", and "Thank You"!
- Must smile often!
- Exceed First Class Service standards and behavior with guests, business partners, and peers.
- Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip
resistant shoes.
- Warmly greets and acknowledge guests and takes drink and food order; provides information about menu items
and looks for an opportunity for additional sales.
- Create a lasting first and last impression.
- Engages with guests in a friendly and professional manner.
- Check identification of guests to verify they are of legal drinking age.
- Prepare and serve a wide variety of craft cocktail, beer and wines, and food. Must have a thorough knowledge of
menu offerings.
- Eye for detail, properly using drink mixing tools and techniques.
- Prepares the correct garnishes and fruit for cocktails.
- Accurately processes transactions through the point-of-sale system ensuring cash, credit, and debit transactions
are recorded accurately.
- Responds appropriately to customer concerns.
- Follows alcohol awareness procedures for preventing intoxication and deals with intoxicated guests.
- Ensures a clean, sanitized, and well-stocked bar.
- Stocks and cleans glassware through the operation and maintenance of the glass washer and sanitizer.
- Performs opening and closing side work, as directed.
- Must go above and beyond for guests and other team members.
- Enthusiastically supports decisions once they have been made by management.
- Ability to take direction and collaborate in a team environment.
- Follows health, safety, and sanitation guidelines.
- Inventories all beverages and operation supplies, orders replacement items as needed.
- Build guest loyalty and enhance selling skills using available training materials.
- Maintain a clean organized work environment that is free of safety hazards which may include sweeping and
mopping.
- Accountable for compliance with all local, state, federal laws, and regulations including those relating to food
safety.
- Other duties as assigned.
EDUCATION, EXPERIENCE, CERTIFICATIONS:
- High School diploma or GED
- ServeSafe Food Handler's Certification or equivalent.
- Food and Beverage experience is preferred but not required
- 3-5 years experience bartending required
- Ability to take direction and collaborate in a team environment.
- Ability to work in a high energy and demanding environment. Excellent time management skills and attention to
detail are a must.
- Knowledge of math to figure cost, make change, and cash handling procedures.
- Good communication skills and the ability to work independently as well as with other team members
- Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with
customers and peers.
POSITION QUALIFICATIONS:
- Ability to work various shifts in a 7/365 team-oriented environment.
- Excellent customer service skills and an ability to communicate effectively, in English.
- Strong self-motivation and organizational skills.
- Positive interpersonal skills.
- Self-starter able to prioritize and handle various tasks simultaneously.
- Ability to adapt to changing priorities and unexpected situations
- Proficiency required in reading, writing and mathematics, in English.
- Knowledge of federal, state, and local liquor laws.
- Ability to lift a minimum of 50 lbs. perform essential job functions such as standing, bending, reaching, climbing
on a ladder, and walking long distances.
- Standing for long periods of time and the ability to work in an environment with varying temperatures.
This position description is merely intended to describe the primary elements of the position. Paradies Lagardère reserves
the right to change the position description and to assign additional duties and responsibilities, as necessary. This position
description does not constitute an employment contract of any kind.