Beverages, Coffee Making, Cost Control, Customer Relations, Customer Support/Service, Espresso Making, Organizational Skills, Standard Operating Procedures (SOP)
QUALIFICATIONS:
- Prefer a minimum of 6 months of F&B outlet customer services experience to include cash handling preferably previous Barista experience.
- Be incredibly friendly customer centric love to smile and radiate a positive and accommodating attitude while interacting with customers.
- Provides a professional image at all times through appearance and dress.
RESPONSIBILITIES:
- Prepares beverages requested by customers or servers according to standard operating procedures (i.e. proper proportions and ingredients control costs provide a consistent product to the guests)
- Maintains clean and organized work areas to maximize efficiency; sets up the bar and back bar according to established procedures.
- Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
- Performs pre and post-shift side work including stock service station makes coffee etc.
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Crescent Hotels & Resorts LLC