Front of the House staff members at Ten Thousand Coffee will be responsible for carrying out operational duties at the coffee shop.
Maintenance of Cleanliness
Maintain a clean working environment by taking on various tasks. These tasks include, but are not limited to: Cleaning, clearing and washing dishes, sweeping,
dusting, mopping, cleaning and organizing condiment stations and taking out the trash
Uphold and follow all food, health and safety guideline
Order Taking & Cash Handling
Accurately take and process guest orders
Handle cash and card transactions responsibly, ensuring accurate accounting of sales
Beverage & Food Preparation
Create and serve a selection of Ten Thousand Coffees beverages using various brewing methods
Prepare and serve a selection of Ten Thousand Coffees per recipe
Remain knowledgeable on Ten Thousand Coffees most current food and beverage menus, as well as all the preparation methods required for the items
Uphold and follow all food, health and safety guidelines
Customer Service Excellence
Provide a warm, friendly and professional experience for every guest
Address guest inquires and complaints efficiently and with a positive attitude
Offer suggestions and recommend signature items or seasonal items to enhance guest experience
Inventory & Stock management
Assist with restocking and inventory organization as needed
Report on short stock levels of consumables (cups, lids, napkins, etc)
Adherence to Brand Standards
Promote a safe and respectful working environment
Follow the café’s protocols and standards to maintain the brand’s quality and image
Requirements:
6 months - 1 year experience in a fast paced coffee shop environment preferred but not required
High energy and self motivated
Flexible schedule with mornings, evenings, holiday(s) and weekend availability
Benefits:
Health, Dental, Vision Insurance and EAP (Employee Assistance Program)
401(k) Retirement Plan with up to 5% match
Life Insurance and AD&D (Accidental Death & Dismemberment)